Instructor - Transportation Equipment Operator

City of Detroit; Michigan; On-site; USD 45,000 - 60,000; Full time

Job summary

The City of Detroit's Department of Transportation is seeking an Instructor for Transportation Equipment Operators. This role involves teaching essential operation and care methods for transportation equipment while maintaining effective public relations. Candidates should possess four years of hands-on experience and two years of instructional expertise.

Qualifications

• Quatre ans d'expérience en exploitation d'équipements de transport.
• Deux ans d'expérience en instruction d'opérateurs en formation.

Responsibilities

• Instructs individuals or small groups in the operation of transportation equipment.
• Prepares reports on investigations of abuse of equipment and customer service complaints.
• Instructs professional development training including ethics and workplace violence.

Skills

Public Relations

Customer Service

Conflict Resolution

Education

High school graduation or G.E.D.

Job description

The City of Detroit's Department of Transportation (DDOT) is currently seeking an Instructor - Transportation Equipment Operator for their DDOT Vehicle Operation division.

Under general supervision, at a transportation terminal, instructs Transportation Equipment Operators individually or in small groups in the operation and care of transportation equipment and in the methods of maintaining proper public relations.

1. Instructs individuals or small groups in the operation of transportation equipment by accompanying them on practice runs.
2. Provides instructions in the approved methods of maintaining proper public relations.
3. Explains and demonstrates the construction, function, and coordination of transportation equipment.
4. Explains the cause of mechanical failures and the results of equipment abuses.
5. Assists in the preparation of programs for instructing personnel and classes in safety and defensive driving techniques.
6. Instructs Commercial Driver License classes.
7. Certifies qualified participants.
8. Reads and interprets schedules and explains terminal procedures.
9. Prepares reports on investigations of abuse of equipment and complaints.
10. Reviews driver accident records, recommends re-training for operators with unsatisfactory performance records.
11. Enters coded transportation equipment accident and incident information into computer terminals, completes and maintains a variety of training-related forms.
12. Compiles and maintains records of instruction and prepares reports.
13. Instructs professional development training consisting of customer service, conflict resolution, sexual harassment, ethics, and workplace violence.
14. Investigates and resolves customer service complaints.

QUALIFICATIONS:

• High school graduation or G.E.D. Four years of experience in operating transportation equipment.
• Two years of experience in instructing and orienting assigned Transportation Equipment Operators-In-Training on regularly scheduled runs.

Evaluation Plan

• Interview:70%
• Evaluation of Training, Experience &Personal Qualifications:30%
• Total of Interview and Evaluation T.E.P:100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit: 15 points

LRD: 08/13/2024