Instructor Services Intern

BYU Pathway; Salt Lake City, Northern (UT, KY); Hybrid; USD 28,000 - 43,000; Part time

Job summary

BYU-Pathway is offering a paid internship in Salt Lake City, primarily remote with occasional in-person meetings. The 12-month program is part-time (20 hours/week) and designed to provide practical experience applying classroom knowledge in a real work setting.

The role emphasizes data analytics, process improvement, and collaboration with instructors and administrators worldwide. Ideal candidates are enrolled or recently graduated, English-fluent, and ready to learn in a Church-affiliated

Qualifications

• Must be enrolled in or recently graduated (within the last 12 months) from an undergraduate or graduate degree program.
• Preferred to live in Utah or Idaho.
• Fluency in speaking, writing, and reading English is required.
• Proficiency in another language is a plus, but not necessary.
• Able to work independently and be self-motivated.
• Be dependable, hardworking, and trustworthy.
• Be a team player with strong interpersonal skills.
• Seeking an educational experience to further your preparations for future employment opportunities.
• Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.

Responsibilities

• Process BYU-Pathway support cases and grievances.
• Analyze data and deliver reports to S&I areas concerning BYU-Pathway Religion courses.
• Collaborate on process improvement.
• Assist with instructor assignments during each BYU-Pathway term.
• Consult, develop, and maintain internal and user-facing resources.
• Assist in drafting communications to administrators and teachers worldwide.
• Participate in team meetings, including professional development meetings, as needed.
• Complete other projects and tasks as needed, ensuring attention to detail and consideration of important deadlines.

Skills

Interpersonal skills

Team player

Self-motivation

Independent worker

Education

Undergraduate or graduate degree in data analytics / technical writing / communication / computer science or related field

Tools

Canvas / LMS

Job description

Salt Lake City, UT, United States (Hybrid)

Trending

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description

This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern. It is to give the Intern an opportunity to see how principles and practices learned in their educational institutions are applied in actual work setting. Under general supervision, the Intern performs work as assigned by the department.

This is a paid internship expected to last for no longer than 12 months. This position is a part-time (20 hours per week), hourly, nonexempt position. The intern should be available to occasionally work outside of regular business hours and on Saturdays, as needed. This position is mostly remote, but occasional in-office meetings may be expected. Advance notice will be given for any in-person events and work required outside of regular business hours.

Responsibilities

Responsibilities may vary by assignment depending on department and need. The Intern receives assignments from supervising staff. The Manager reviews the Intern's work occasionally. The supervisor reviews each assignment as it is completed. The Intern is expected to meet rigid and challenging deadlines, work in harmony with other people, take direction on each assignment, and give full attention to detail. Independence in working, tact, and diplomacy are required. Sound judgment of Church doctrine, history, organization, policy and protocol are also expected.

Job specific Responsibilities

Process BYU-Pathway support cases and grievances.

Analyze data and deliver reports to S&I areas concerning BYU-Pathway Religion courses.

Collaborate on process improvement.

Assist with instructor assignments during each BYU-Pathway term.

Consult, develop, and maintain internal and user-facing resources.

Assist in drafting communications to administrators and teachers worldwide.

Participate in team meetings, including professional development meetings, as needed.

Complete other projects and tasks as needed, ensuring attention to detail and consideration of important deadlines.

Qualifications

Must be enrolled in or recently graduated (within the last 12 months) from an undergraduate or graduate degree program - preferably in data analytics, technical writing, communication, computer science, or other related field.

Preferred that live in Utah or Idaho.

Experience using Canvas or other Learning Management Systems (LMS) is preferred but not required.

Fluency in speaking, writing, and reading English is required.

Proficiency in another language is a plus, but not necessary.

Able to work independently and be self-motivated.

Be dependable, hardworking, and trustworthy.

Open to feedback with a willingness to learn and improve.

Be a team player with strong interpersonal skills.

Seeking an educational experience to further your preparations for future employment opportunities.

Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings - giving Church members places to worship, teach, learn, and receive sacred ordinances - our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

• Job Identification 373247
• Job Category AO - Administration/Operations
• Locations 50 E North Temple St, Salt Lake City, UT, 84150, US (Hybrid)
• Job Schedule Part time
• Regular or Temporary Temporary
• Worker Type Employee
• Number of Openings 1
• Minimum Salary 20.68
• Maximum Salary 31.03
• Worthiness Qualification Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.