Instructional Technologist

Adelphi-University; Village of Garden City (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

Adelphi University seeks an Instructional Technologist to provide just-in-time and workshop support for faculty on Moodle and related educational technologies. You will create trainings, resources, and tutorials while staying current with emerging tools.

The role involves supervising Student Technologists and coordinating with IT and University Libraries to ensure effective faculty tech support and accessible online learning environments.

Qualifications

• Master’s degree in a relevant field or higher with university experience preferred.
• Experience leading or supervising staff or student workers is beneficial.
• Strong communication and collaboration with faculty and IT teams.

Responsibilities

• Provide and coordinate just-in-time and workshop support for faculty on Moodle and related tools.
• Create resources and asynchronous trainings for the department.
• Supervise Student Technologists and Graduate Assistants.
• Coordinate with IT and University Libraries for faculty tech support.
• Develop and maintain tutorials and resources for educational technology.
• Ensure accessibility standards in online learning materials.
• Monitor Learning Commons usage and reporting.

Skills

Educational technology

Training & facilitation

Communication

Team coordination

LMS support

Moodle

Collaboration

Education

Master’s degree

Supervisory experience

University teaching experience

Tools

Microsoft Office/Teams

Google Apps

VoiceThread

Panopto

Zoom

H5P

Scribe

Articulate

Adobe Suite

Job description

Instructional Technologist

Faculty Center for Professional Excellence

The Instructional Technologist will be responsible for providing and coordinating just-in-time and workshop support to faculty on educational technologies, including training directly related to the institution’s learning management system (Moodle) and related digital tools (including, but not limited to, enterprise-wide platforms such as Panopto, VoiceThread, and Zoom). In addition, the Instructional Technologist will stay abreast of emerging technologies, create resources and asynchronous trainings for the department and faculty, and serve as a liaison between the department and IT / University Libraries in terms of technology support for faculty. This position supervises a team of student technologists, and reports to the Director of the Faculty Center.

Salary Information

In compliance with New York’s Pay Transparency Act, the annual base salary for this position is $66,300. Adelphi University considers factors such as departmental budgets, scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. An annual base salary higher than the range may be warranted in circumstances where a candidate has demonstrable equivalent prior higher education experience at another University.

Adelphi University provides a comprehensive benefit package for faculty and staff employees. For a list of benefits provided to employees, please click here.

Reports to

Director of the Faculty Center

Responsibilities & Duties

1. Provides advanced technical support to faculty for the institution's learning management system (Moodle)
2. Assists faculty with integrating educational technologies into their courses.
3. Develops, coordinates, and facilitates educational technology-focused workshops and collaborates closely with Instructional Designers/Interactive Learning Designers to assess and address the needs of faculty.
4. Assists faculty directly with one-on-one just-in-time support through emails, phone calls, Zoom meetings, and in-person meetings.
5. Trains, schedules, and supervises Student Technologists and Graduate Assistants to provide just-in-time support and customer service to faculty for supported educational technologies.
6. Ensures full coverage of the Learning Commons space to support faculty just-in-time needs.
7. Ensure compliance with university policies and procedures regarding student employment, including timekeeping and payroll, as well as any relevant federal and state labor laws.
8. Follows up with faculty on just-in-time support to assess if further assistance is needed.
9. Develops, maintains, and updates tutorials and resources for supporting the innovative use of educational technology.
10. Supervises the collection and maintenance of Learning Commons usage data: Creates reports on Commons’ visitor data to optimize staffing levels & inform faculty training; Develops and administers satisfaction surveys to faculty visitors.
11. Stays abreast of emerging technologies and provides insights to department staff.
12. Maintains knowledge of accessibility standards and guidelines (e.g., WCAG, Section 508) and provides guidance to faculty on creating accessible online learning environments / materials.
13. Develops and implements processes and policies that are informed by best practices in the field.
14. Serves as a liaison between the department and IT / University Libraries in terms of technology support for faculty.
15. Maintains hardware & software on all Faculty Center workstations: Collaborates with IT on scheduling and setting priorities for updates in the department.
16. Maintains department hardware inventory.
17. Oversees dissemination of information from Senior Staff to Student Technologists.
18. Performs other job related duties as assigned.

Educational / Experience Requirements

1. Master’s degree with at least two years’ experience working with educational / instructional technology, technology training, or teaching at the university level.
2. Must be able to lead and direct others; supervisory and budget experience helpful.
3. Ability and willingness to develop collaborative and supportive relationships with faculty.
4. Ability to communicate effectively, both orally and in writing.
5. Familiarity with learning management systems (i.e. Moodle, Canvas, Brightspace, etc.).
6. Ability to effectively communicate and consult on the use of a variety of instructional technologies with faculty who have varying levels of a technical background.
7. Strong interpersonal skills, compassion, patience.
8. Demonstrated troubleshooting and problem-solving skills.
9. Proficient with the use of various applications and platforms (Microsoft Office/Teams, Google Apps, VoiceThread, Panopto, Zoom, H5P, Scribe, Articulate, Adobe Suite).
10. Demonstrated ability to quickly learn new technology.
11. Ability to work evenings, if necessary.

About Adelphi

Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students’ lives through small classes with world‑class faculty, hands‑on learning and innovative ways to support academic and career success. Adelphi is one of just four companies and the only university on Long Island to be named among America's Best Employers by State for 2023 by Forbes. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core Four—Arts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. Recognized as a Best College by U.S. News & World Report, Adelphi is Long Island’s oldest private coeducational university, serving more than 7,400 students at its beautiful main campus in Garden City, at learning hubs in Brooklyn, the Hudson Valley and Suffolk County, and online. The University offers students 70 undergraduate programs, 93 master’s degree and doctoral programs, and 64 certificateprograms in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 119,000 graduates across the country, a growing enrollment of students from 44 states and 76 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.