Instructional Support Technician

California State University; California; In loco; USD 63.000 - 67.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Descrizione del lavoro

San José State University seeks an Instructional Support Technician I to support daily laboratory operations and instructional activities. Responsibilities include preparing materials, maintaining supplies, ensuring safety, and guiding student assistants.

The role also involves assisting faculty and staff, managing locker assignments, and covering for higher-level positions. Requires two years of instructional support experience or a combination of education and experience, with strong nutrition

Competenze

• Equivalent to two years of instructional support experience in a unit or discipline.
• A combination of education and experience will be considered.
• Knowledge of nutrition/dietetics and food science and related curriculum materials.
• Ability to operate lab and kitchen equipment safely and effectively.
• Understanding of safety protocols for handling perishables and hazardous materials.

Mansioni

• Prepare, organize, distribute, and clean up laboratory supplies, equipment, food samples, solutions, and linens.
• Follow food, laboratory, and hazardous-material safety procedures; maintain temperature logs and inspect safety equipment.
• Train, guide, and oversee student assistants while updating instructional handbooks.
• Inventory, maintain, and report issues involving laboratory equipment, supplies, facilities, and instructional spaces.
• Assist faculty, staff, and students; coordinate locker assignments; support procurement and departmental activities.

Conoscenze

Professional communication

Safety awareness

Nutrition knowledge

Lab equipment operation

Data management

Customer service

Public relations

AI awareness

Strumenti

Word

Excel

Google Workspace

Database management

Descrizione del lavoro

The Department of Nutrition, Food Science, and Packaging is seeking an Instructional Support Technician I to support the daily operations of laboratory courses and related instructional activities. The incumbent will prepare laboratory materials and solutions, maintain supplies and equipment, support food and laboratory safety procedures, and provide guidance to student assistants. The position will also assist faculty, staff, and students, perform general laboratory cleaning and maintenance, coordinate student locker assignments, and provide coverage for the Instructional Support Technician II.

Key Responsibilities

• Prepare, organize, distribute, and clean up laboratory supplies, equipment, food samples, solutions, and linens.
• Follow food, laboratory, and hazardous-material safety procedures; maintain temperature logs and inspect safety equipment.
• Train, guide, and oversee student assistants while maintaining student and instructional support handbooks.
• Inventory, maintain, and report issues involving laboratory equipment, supplies, facilities, and instructional spaces.
• Assist faculty, staff, and students; coordinate locker assignments; support procurement and departmental activities.

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner.
• Ability to meet the physical demands of the position
• Knowledge of the principles of performing support and lead services
• Knowledge of the principles, methods, and techniques related to nutrition/dietetics and food science
• Knowledge of the materials and supplies in the curriculum and the curriculum and the uses
• Knowledge of making chemical solutions and related safety protocols.
• Knowledge of safety methods and regulations regarding working with and disposal of hazardous materials
• Ability to operate microscopes, pH meters, gas and electric ranges, stand mixers, blenders, and other laboratory and kitchen equipment
• Ability to maintain databases for records management in conjunction with the campus community, industry, and professional organizations, etc.
• Ability to understand and to operate in a work environment that is compliant with health and safety issues that are appropriate for a scientific department utilizing perishables and hazardous materials
• Thorough knowledge of English grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports
• Working knowledge of software applications such as: word processing, spreadsheet, and database management
• Ability to successfully complete the SJSU Defensive Driver Training Course and pass the course exam
• Ability to handle multiple work priorities, organize, and plan work and projects
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Strong oral communication skills. Must possess excellent customer service and public relations skills
• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices

Required Qualifications

• Equivalent to two years of experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to the discipline. A combination of education and experience will be considered.

Preferred Qualifications

• Food safety (strongly preferred)
• Laboratory safety (strongly preferred)
• Chemical handling (strongly preferred)
• Technical background (knowledge of food/nutrition related field a plus)
• Operate/maintain/set up equipment and problem solve for repairs
• Proficient in computer software (i.e. Word, Excel, Google Workspace)

Compensation

Classification: Instructional Support Technician I
Anticipated Hiring Range: $5,631/month - $5,976/month (Step 16 – Step 19)
CSU Salary Range: $4,184/month - $6,096/month (Step 1 – Step 20)
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Officeor report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Education Code 89521 Requirements:

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [e-mail] .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [e-mail] .

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

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Nov 02 2026 Pacific Standard Time