Instructional Support Specialist

McLeod Health; Florence (SC); Presencial; USD 40 000 - 55 000; Tempo integral

Resumo da oferta

McLeod Health in Florence, SC is seeking a Training Specialist for the Revenue Cycle to lead new hire and ongoing training across claims, eligibility, authorization, pre-service hospital functions, follow-up/denials, customer service, and cash posting. Retraining initiatives will be driven by process-improvement opportunities identified within the teams.

The role requires strong knowledge of healthcare insurance, excellent communication, and the ability to work independently with effective time

Qualificações

• At least 2 years of direct experience in hospital claims, follow up, denials management or previous training.
• Strong knowledge of healthcare insurance (Medicare, Medicaid, commercial plans).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage time effectively.

Responsabilidades

• Responsible for new hire and on going training for the Mcleod Revenue Cycle including but not limited to Claims, Insurance eligibility and Authorization, Pre-Service Hospital functions, Insurance-Follow Up/Denials, Customer Service, and Cash Posting.
• Retraining efforts of all staff as process improvement opportunities are identified and cascaded to the teams.
• Professionally and effectively introduces training materials.
• Proactively measures training efforts to ensure the teams are progressing, as desired, and responds accordingly when additional training is required to ensure team member is properly equipped to perform said job responsibilities.
• Performs audits post training to ensure employee’s complete knowledge and understanding of departmental and role specific duties
• Other duties as assigned.

Conhecimentos

Claims knowledge

Training experience

Communication skills

Analytical skills

Time management

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

• Responsible for new hire and on going training for the Mcleod Revenue Cycle including but not limited to Claims, Insurance eligibility and Authorization, Pre-Service Hospital functions, Insurance-Follow Up/Denials, Customer Service, and Cash Posting .
• Retraining efforts of all staff as process improvement opportunities are identified and cascaded to the teams.
• Professionally and effectively introduces training materials.
• Proactively measures training efforts to ensure the teams are progressing, as desired, and responds accordingly when additional training is required to ensure team member is properly equipped to perform said job responsibilities.
• Performs audits post training to ensure employee’s complete knowledge and understanding of departmental and role specific duties
• Other duties as assigned.

Job Description

• Responsible for new hire and on going training for the Mcleod Revenue Cycle including but not limited to Claims, Insurance eligibility and Authorization, Pre-Service Hospital functions, Insurance-Follow Up/Denials, Customer Service, and Cash Posting .
• Retraining efforts of all staff as process improvement opportunities are identified and cascaded to the teams.
• Professionally and effectively introduces training materials.
• Proactively measures training efforts to ensure the teams are progressing, as desired, and responds accordingly when additional training is required to ensure team member is properly equipped to perform said job responsibilities.
• Performs audits post training to ensure employee’s complete knowledge and understanding of departmental and role specific duties
• Other duties as assigned.

Work Schedule: 80 hours bi-weekly

Qualifications /Training

• At least 2 years of direct experience in hospital claims, follow up, denials management or previous training
• Strong knowledge of healthcare insurance (Medicare, Medicaid, commercial plans).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage time effectively.

Licenses/Certifications/Registrations/Education

• Minimum of a High School Diploma or Equivalent (GED) from an accredited school required

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About The Team

We are an equal opportunity employer.