Instructional Support Associate for Virtual Learning at Maya Angelou PCS SY 26 - 27

See Forever Foundation & Maya Angelou Schools; Washington (District of Columbia); Remote; USD 40,000 - 56,000; Full time

Job summary

See Forever Foundation & Maya Angelou Schools is seeking an Instructional Support Associate for Virtual Learning to support teachers and students in a dynamic online and hybrid learning environment. The role includes assisting with instruction, managing a safe virtual classroom, and serving as a substitute teacher as needed.

The ISA will monitor student behavior and progress, assist with administrative tasks for the Assistant Principal, and help maintain data systems, documentation, and

Qualifications

• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to work independently, meet deadlines, and accomplish tasks as requested.
• Ability to maintain professional relationships with staff and students.
• Experience with platform navigation, troubleshooting, and academic support in virtual learning.
• Familiarity with behavior management strategies and crisis intervention.

Responsibilities

• Upload, organize, and provide access to virtual learning content.
• Serve as liaison between school and external partners (e.g., Virtual Learning Hub).
• Support instructors and students with platform navigation and technical issues.
• Monitor student progress, participation, and performance in virtual environments.
• Engage with students via email, chat, or virtual office hours to provide academic support.
• Facilitate group discussions and virtual study sessions to encourage collaboration.
• Maintain records of participation, attendance, and performance.

Skills

Classroom support

Virtual learning

Communication

Behavior management

Crisis intervention

Education

HS Diploma/GED

Bachelor's degree preferred

Master's degree preferred

Job description

Instructional Support Associate for Virtual Learning at Maya Angelou PCS SY 26 - 27

The Organization

Maya empowers opportunity and justice-involved youth to transform the trajectory of their lives. We do this by engaging each of our scholars in a restorative, relevant school experience that prioritizes personalized academic support, well-being, and preparation for the post-Maya pathway of their choice. With an education in our network of schools, our scholars will do more than succeed - they will thrive!

If you are interested in learning more about See Forever, please visit our website at www.seeforever.org.

The Touchstone

At the Maya Angelou Schools, the key to our success is rooted in building trusting, respectful, and nurturing relationships with each other. We strive to create safe spaces for all to be able to reach their limitless potential. We are at our best when we work together to ensure the unique needs of our community are met. We empower each other to grow successfully so we can see forever! This is how we live the Maya Way, even when no one is watching.

Position Overview

The Instructional Support Associate for Virtual Learning (ISA) supports classroom instruction and school operations by assisting teachers, maintaining a safe and structured environment, and serving as a daily or long-term substitute teacher as needed. The ISA monitors student behavior and progress, supports instructional activities, and helps implement behavior management strategies.

In addition, the ISA provides administrative support to the Assistant Principal(s), including managing documentation, supporting data systems, coordinating meetings and events, and facilitating communication among staff. This role requires flexibility, strong organizational skills, and a commitment to student success and a positive school culture. This position reports to the Assistant Principal of Instruction.

Responsibilities

• Ensures that all virtual learning content is properly uploaded, organized, and accessible to students.
• Serves as a liaison between the school and external partners/programs (i.e. Virtual Learning Hub).
• Provides ongoing support to instructors and students with platform navigation, troubleshooting technical issues, and answering inquiries.
• Monitors student progress, participation, and performance in virtual learning environments.
• Engage with students via email, chat, or virtual office hours to answer questions and provide academic support.
• Encourage a collaborative learning environment by facilitating group discussions, forums, or virtual study sessions.
• Assist in maintaining records of student participation, attendance, and performance.
• Track and report on student progress, assignment submissions, and overall course completion.
• Assists the teacher by monitoring and supporting instructional and/or other classroom-based activities for students as prompted by an in-person or virtual teacher.
• Serves as an Instructional Support (substitute teacher) for up to an entire day of instruction or, at a minimum, a class period, or may serve as a long-term substitute.
• Assist in classrooms by maintaining order and discipline.
• Monitors students in academic and non-academic classrooms and settings.
• Monitors students throughout the school day, including in the classroom, hallways, during lunch, and at outside school events.
• Provides crisis prevention and intervention where appropriate.
• Maintains a controlled environment for students and staff in the school building and campus.
• Assist with the implementation of behavior management techniques (verbal) used with individuals with special needs.
• Participates in various meetings for the purpose of sharing information regarding student progress and opportunities.
• Supports all other duties as assigned.

Desired knowledge, skills, and abilities

• Ability to communicate clearly and concisely, both orally and in writing
• Ability to work independently, meet deadlines, and accomplish specific tasks as requested
• Ability to establish and maintain effective working relationships with instructional and administrative staff
• Ability to intervene and resolve elevated student conflicts, school-wide disruptions, and/or crisis
• Ability to maintain confidentiality surrounding sensitive student information
• Ability to establish and maintain professional and supportive relationships with students with the objective of supporting their educational goals
• Demonstrates team spirit, initiative, and a willingness to collaborate with all members of the school community

Qualifications

• HS Diploma/GED required
• Bachelor's degree and/or Master's degree in education, subject-related field, or another degree with a heavy focus on content is preferred
• 3 or more years of teaching or classroom-based teaching experience
• Experience in school-based behavior management and/or crisis intervention

Salary and Benefits

Maya Angelou Schools and See Forever Foundation salaries are comparable to those of other public charter schools in the District of Columbia area.

In addition, we offer a robust benefits plan, including:

• health care coverage
• HSA/FSA and dependent care accounts
• voluntary dental and vision
• employer-paid short-term and long-term disability options
• commuter benefits
• a 401k retirement savings plan with employer contribution offered after 1 year of service
• the opportunity to positively impact students with a broad range of experiences and backgrounds

See Forever is an equal-opportunity employer. We believe a diverse staff is a better, more effective staff.