Instructional Program Designer

NiSource Inc.; Oregon; Hybrid; USD 70,000 - 105,000; Full time

Job summary

NiSource Inc. seeks an instructional design professional to oversee the design, development, and maintenance of technical and safety training programs for Gas Distribution Operations.

You will build rapport with internal customers to analyze performance problems and develop comprehensive training solutions, including courses, curricula, and assessments. You will conduct needs analyses, design and implement training, and evaluate outcomes.

Qualifications

• Bachelor's degree in Instructional Design or 3+ years in training roles.
• Excellent oral and written communication skills.
• Ability to manage multiple projects simultaneously.
• Ability to deliver presentations using digital technology.
• Proficiency with Adobe tools to create training materials.
• Ability to craft visuals with digital photography/drawing software.
• Willingness to travel up to 25%.
• Familiarity with OSHA standards.
• Knowledge of DOT Operator Qualifications.
• Knowledge of Gas Distribution Plant and Service activities.
• Knowledge of Electric and Transmission activities.
• Knowledge of Policy and Procedures.
• Valid driver's license.

Responsibilities

• Oversee design, development, and maintenance of training programs and materials for NiSource Gas Distribution Operations.
• Analyze performance problems and design solutions with internal customers.
• Conduct needs analyses and design, implement, and evaluate courses.
• Develop written and performance-based assessment tools to measure learning objectives.
• Design training programs and exercises to meet organizational needs.
• Travel to NiSource locations to assess training needs and gather input from leaders and frontline workers.
• Develop instructor-led and online training materials; revise using feedback.
• Monitor industry trends and apply knowledge to improve training solutions.
• Organize instructional design projects and coordinate with instructors.
• Liaise with instructors on project planning and material revisions.

Skills

Oral & written comms

Project management

Presentation skills

Client interaction

Travel readiness

Education

Bachelor's degree in Instructional Design or related field

Tools

Adobe Creative Cloud

Xyleme

LMS (Captivate, Moodle, Blackboard)

Job description

This position can be located at any office with available space within the NiSource service territory.

Job Summary

This position shall oversee and provide subject matter expertise in the design, development, and maintenance of new and existing Technical and Safety programs, curriculum and materials for NiSource Gas Distribution Operations. Build a strong rapport with internal customers to analyze performance problems and design solutions. Direct and perform such tasks as needs analyses, job task analyses, as well as the design, development, implementation, and evaluation of training courses, curriculum and materials.

Essential Functions

• Continuous monitoring and updating of existing curriculum to reflect changes in operating standards and procedures.
• Oversees that changes to curriculum are communicated and implemented into third party contractor modules
• Conducts internal training needs analyses.
• Develops written and performance-based assessment tools to measure achievement of specific learning objectives.
• Designs and develops training programs and exercises to meet the varying needs of the organization.
• Performs assessments and listens to clients to understand and anticipate their needs and determine their priorities in the context of the overall enterprise.
• Designs and develops instructor lead training materials and on-line computer based training material.
• Observes training/testing programs and reviews and revises materials using feedback received from instructor and participants.
• Travels to different NiSource business unit locations to gain first-hand knowledge of specific training needs and areas for improvement from Leaders and front line workers.
• Designs and develops evaluation tools to monitor the effectiveness and applicability of training activities and materials.
• Stays abreast of industry trends and new technologies to apply knowledge for improvement to existing training solutions.
• Plans and organizes instructional design projects to ensure completion in a timely manner.
• Serves as liaison with Instructors in planning projects involving development and revision of training materials.
• Other duties related to development and design of training materials and activities as assigned by the Leader, Instructional Design

Required Qualifications For Position

• Bachelor's Degree In Instructional Design or 3+ experience in a Training, Teaching, or Instructional Design position.
• Strong oral and written communication skills.
• An ability to manage multiple projects simultaneously.
• The ability to prepare and deliver presentations utilizing digital technology.
• The ability to use computer hardware such as scanners, digital cameras and video recorders to incorporate visual images into training materials.
• The ability to utilize Adobe software to create training materials, write reports, and keep records
• The ability to use digital photography and/or drawing software to create graphics to be inserted in training materials.
• The ability to interact effectively with clients and coworkers.
• Travel up to 25%
• Familiarity with OSHA Standards
• Knowledge of DOT Operator Qualifications
• Knowledge of Gas Distribution Plant and Service activities
• Knowledge of Electric and Transmission activities
• Knowledge of Policy and Procedures
• Valid driver's license

Preferred Additional Qualifications for Position

• Experience with Adobe Creative Cloud Applications
• Experience with Xyleme
• Experience with LMS Systems or Design Tools (Lectura, Captivate, Moodle, Blackboard, etc.)

Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at or

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*: $69,900.00 - $105,000.00*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.