Instructional Learning Designer

ucf; Florida; On-site; USD 50,000 - 80,000; Full time

Job summary

The COM - PKM Educational Technology team is seeking an Instructional Learning Designer to support LMS administration and instructional design for COM faculty and staff. You will develop and deliver technology training, research new instructional technologies, and provide real-time face-to-face and virtual classroom support.

Collaborating with the Educational Technology team, you will assist in course development, adapt content for diverse learners, and ensure accessibility and compliance across

Qualifications

• Bachelor's degree with 2 years of relevant experience or equivalent.
• Experience in higher education or medical school environments preferred.
• Experience in instructional design and educational technology preferred.
• Experience with learning management systems (Canvas, etc.)

Responsibilities

• Provides front-line educational technology and multimedia support across classrooms and digital environments.
• Supports a wide range of applications, devices, and software (e.g., LMS, polls, surveys).
• Offers technical guidance on instructional technologies (e-learning, lecture capture, videoconferencing).
• Delivers real-time, in-person and virtual classroom support with strong customer service.
• Collaborates with Educational Technology Team to support faculty and staff.

Skills

Customer service

Organizational skills

Time management

Flexibility

Requirements gathering

Education

Bachelor's degree

Tools

Canvas LMS

Office 365

Articulate Storyline

Rise

Camtasia

Adobe Creative Cloud

Panopto

HTML/CSS

JavaScript

API

Job description

COM - PKM Educational Technology:

Educational Technology provides comprehensive support across the full instructional lifecycle, including research, curriculum content development and consultations, learning management system support, lecture capture, online learning modules, and active learning design. The team collaborates closely with faculty to create customized educational content, including videos, graphics, medical illustrations, research posters, and interactive learning experiences, ensuring alignment with course objectives and best practices in medical education.

The Opportunity :

The Instructional Learning Designer will support the Educational Technology department and is responsible for administrative support for the learning management system (LMS), providing instructional design support to COM faculty and staff, developing and conducting technology training for faculty, staff and students, researching new educational technologies and software applications, and providing real-time face-to-face and virtual classroom support.

Responsibilities:

Role Overview:

• Provides front-line educational technology and multimedia support across classrooms and digital environments.
• Supports a wide range of applications, devices, and software (e.g., iPads, LMS, polling tools, surveys, evaluations).
• Offers technical guidance on instructional technologies (e-learning, lecture capture, videoconferencing, multimedia).
• Responds to priority technical incidents as needed.

Faculty & Staff Support / Training:

• Collaborates with the Educational Technology Team to support faculty
• Provides recommendations on educational technology and instructional design.
• Facilitates one-on-one and group training sessions on systems such as LMS, polling tools, and lecture capture.
• Delivers real-time, in-person and virtual classroom support with strong customer service.

Classroom Technology & Troubleshooting:

• Implements, supports, and troubleshoots classroom technologies (in-person and virtual).
• Supports tools including: Video recording and lecture capture, Audience polling and assessments, PowerPoint and presentations, Video conferencing platforms, Mobile devices (iPads, etc.), and Surveys and evaluations Instructional.

Content & Multimedia Development:

• Develops high-quality written and video instructional materials.
• Creates multimedia learning assets such as: Tutorials and self-learning modules, Learning games and interactive content.
• Uses tools such as:Office 365, Canvas LMS, Lt kura Cloud,Articulate Storyline & Rise, Camtasia, Adobe Creative Cloud, PanoptoHTML/CSS and JavaScript.
• Adapts content for different audiences and learning styles.

Project Coordination & Collaboration:

• Partners with the Assistant Director and cross-functional teams.
• Ensures smooth, consistent, and timely course development projects.
• Supports faculty throughout course design and delivery processes.

Instructional Strategy & Innovation:

• Recommends effective instructional methods, including: Individual and group instruction, Active learning and self-study, and Simulations, demonstrations, and role-playing.
• Researches and evaluates emerging instructional technologies and trends.

Compliance, Data Handling & Other Responsibilities :

• Completes required training (e.g., accessibility, FERPA, HIPAA, information security).
• Handles sensitive data with discretion and awareness of compliance requirements.
• Follows university policies, procedures, and reporting structures.
• Assists with special projects and additional duties as assigned.
• Maintains strong organizational, time management, and flexibility skills.

Minimum Qualifications :

• Bachelor's degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications :

• Experience in a higher education institution, medical school, or other health care environment is highly preferred.
• Experience in instructional design and educational technology preferred.
• Experience with learning management systems (Canvas, etc.)
• Proficiency with web development (e.g., HTML/CSS, JavaScript, API).
• Proficiency with authoring tools such as Office 365, Articulate 360, Camtasia, and Adobe CC.

The most successful candidates will possess the following:

• Exceptional customer service, organizational and time management skills, and flexible working hours as needed to support the needs of the department and college.
• Ability to work collaboratively with the team and all levels of faculty, staff, and students.
• Exercises considerable independence and judgment in daily tasks.
• Ability to work with highly sensitive data vital to the operation of the College of Medicine and understands University reporting structures, policies, and procedures necessary to ensure appropriate decision-making protocols are followed.