Instructional Leader, K12 Tutoring

Stride, Inc.; United States; Remote; USD 44,000 - 133,000; Full time

Job summary

An established industry player is seeking an Instructional Leader for K12 Tutoring to enhance educational outcomes through personalized online tutoring. This role involves managing tutor resources, ensuring quality assurance, and fostering a collaborative environment among tutors. With a focus on student success, the Instructional Leader will analyze performance data, develop curriculum resources, and participate in innovative marketing initiatives. This virtual position offers a unique opportunity to lead in a dynamic educational landscape while supporting tutors and students nationwide. Join a team dedicated to making a significant impact in the world of online education.

Benefits

Health coverage

Retirement plan

Paid time off

Qualifications

• 3+ years in a Virtual School supervisory role or as an Assistant Principal/Principal.
• Valid state license required.

Responsibilities

• Manage tutor oversight and resource building for high customer satisfaction.
• Conduct observations of tutoring sessions and provide feedback to tutors.

Skills

Leadership skills

Instructional knowledge

Organizational ability

Effective teamwork

Problem-solving skills

Education

Bachelor’s Degree

Master’s Degree

Tools

Virtual School systems

Job description

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Job Description

Summary: The Tutoring Manager assists the Director of Tutoring Services in managing the tutoring services for the K12 Tutoring department. Our aim is to enable students to achieve their educational goals by receiving high-quality, personalized online tutoring from expert, certified teachers. The Manager is responsible for tutor management, oversight, and resource building resulting in high customer satisfaction. The Manager will support the Director with recruitment, onboarding, training, supervision, and quality assurance of our tutors.

Essential Functions

• Ensure tutor availability, profiles, session acceptance and completion meet community guidelines and expectations
• Participate in the onboarding and training of new tutors, including review of teaching certificates, reviewing profile submissions, assessing performance on use of platforms, and assisting with platform access
• Inform staffing plans and capacity for dedicated tutors based on forecasted and actual enrollment
• Conduct observations of tutoring sessions and provide feedback to tutors; monitor tutor ratings, research customer feedback, and provide coaching where necessary
• Develop and curate ongoing curriculum resources for tutors which meet state standards, and program expectations for district partnerships
• Assist with designing measures for student outcomes, support tutors with data collection, analyze student performance data, and make program recommendations in response to data
• Collaborate with the Director of Tutoring Services and leadership to identify and implement tutoring practices that meet customer needs
• Build community among tutors through positive communication, professional development, and engagement initiatives
• Adapt to the changing tutoring community, including part-time tutors and independent contractors
• Assist with scheduling tutoring sessions and respond to customer inquiries
• Participate in marketing initiatives and contribute to product improvements
• Provide leadership and participate in team objectives, fostering a collaborative environment
• Review reports and data to identify and address performance issues, and share feedback with the Director
• Attend departmental and client meetings as needed
• Monitor compliance with accountability measures
• Contribute to industry thought leadership through pilot programs and conference presentations
• Maintain professional work habits and meet deadlines, with occasional evening hours

Supervisory Responsibilities

Indirectly supervises 200-300 independent contractors, overseeing quality assurance, hiring, training, and performance management.

Required Qualifications

• Bachelor’s Degree AND
• 3+ years in a Virtual School supervisory role or as an Assistant Principal/Principal, or equivalent experience

Other Qualifications

• Leadership skills, instructional knowledge, and organizational ability
• Effective teamwork and problem-solving skills
• Ability to travel 10% of the time
• Background check clearance

Certificates and Licenses

Valid state license required.

Preferred Qualifications

• Master’s Degree
• Professional Educational Leadership Certificate
• Experience in supervision and teacher development
• Knowledge of technical systems used within the organization

Work Environment

This is a virtual position open nationwide. Reasonable accommodations will be made for individuals with disabilities.

Compensation & Benefits

Estimated salary range: $44,132 - $132,174, based on experience and qualifications. Benefits may include health coverage, retirement, and paid time off.

Additional Information

This role is at-will employment, governed by state law. Applicants requiring accommodations can contact [e-mail]. Stride, Inc. is an equal opportunity employer and values diversity.