Instructional Designer - Technical Systems Training

Jobtailor; Connecticut; On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking an instructional designer to analyze technical systems with business partners, design multi-format learning solutions, and manage learning programs across the organization. You will drive projects from concept to delivery, ensure SCORM compliance and LMS compatibility, and measure learning effectiveness to enable improvements for insurance-related training.

The role requires a Bachelor’s Degree with 2–3 years of instructional design experience in technical systems training,

Qualifications

• Bachelor’s Degree and 2–3 years of instructional design experience, with emphasis on technical systems training.
• Experience with LMS administration and instructional design workflows
• Experience in the insurance industry (Underwriting/Claims) strongly preferred
• Some travel may be required, up to 25%

Responsibilities

• Analyze technical systems and processes with business partners and SMEs to create effective learning deliverables (e.g., simulations, job aids, quick-reference guides)
• Design and develop curriculum and learning solutions in multiple formats (instructor-led, virtual, microlearning, eLearning) with emphasis on technical systems training
• Implement learning strategies appropriate for different audiences and delivery modalities
• Manage assigned projects/workstreams; plan, track, and report progress to stakeholders
• Perform editing and quality control for training deliverables and communications
• Measure learning effectiveness; summarize insights and recommend tactical improvements
• Prepare facilitators and trainers for in-person and virtual technical systems training
• Ensure SCORM compliance, LMS compatibility, and content integrity
• Maintain process documentation and contribute to process education for system rollouts

Skills

Instructional Design

LMS Administration

Technical Systems Training

Project Management

Insurance Industry Experience

Education

Bachelor’s Degree

Tools

LMS Administration

SCORM Compliance

Job description

Jobtailor is seeking an instructional designer to analyze technical systems with business partners, design multi-format learning solutions, and manage learning programs across the organization. You will drive projects from concept to delivery, ensure SCORM compliance and LMS compatibility, and measure learning effectiveness to enable improvements for insurance-related training.

The role requires a Bachelor’s Degree with 2–3 years of instructional design experience in technical systems training,