Instructional Designer (FGP)

NYU Langone Health; New York (NY); On-site; USD 85,000 - 146,000; Full time

Job summary

NYU Langone Health seeks an Instructional Designer (FGP) to join the Ambulatory Access Operations Team in Manhattan. The role plans, develops, and implements instructional activities, curriculums, and e-learnings for the Faculty Group Practice network to support patient-centered care and high-quality outcomes.

You will design learning solutions for online and in-person formats, collaborate with stakeholders, craft storyboards and prototypes, and apply adult learning principles using tools like

Qualifications

• Minimum 5 years of experience as an instructional designer in a corporate learning and development environment.
• Bachelor's or Master's degree in instructional systems, instructional design, adult learning theory, training and development, or performance technology.
• Formal certification in Instructional Design or ISD is highly preferred.
• Experience building online and in-person courses for adult learners from the ground up.
• Proficiency with Microsoft tools and graphic programs; strong written and verbal skills.

Responsibilities

• Lead design of diverse instructional modalities from e-learning to in-person and blended programs.
• Collaborate with stakeholders to align training with FGP goals and operations.
• Create detailed plans, storyboards, prototypes, facilitator guides, and job aids.
• Apply adult learning principles and ADDIE/SAM methodologies to projects.
• Maintain standards for online course development and ensure consistency across projects.
• Travel as needed (approx. 30%) for learning program oversight.

Skills

Instructional Design

ADDIE

ISD

Project Management

Adult Learning

LMS

Articulate Storyline

Captivate

Adobe Connect

Education

Bachelor's degree

Master's degree

Instructional Design Certification

Tools

Articulate Storyline

Camtasia

Captivate

Adobe Connect

Mobile learning tools

Job description

Instructional Designer (FGP) - Onsite in Manhattan

Job ID: 1163901_RR00122178

Facility: NYU Langone Health

Position Type: Full-Time/Regular

Shift: Day

Schedule: Monday - Friday

Department: Administrative/Office Support, FGP Ambulatory Ops Training (C1875), NYU Langone Health

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Instructional Designer.

The Instructional Designer serves as an integral member of the Ambulatory Access Operations Team and is responsible for the planning, development, and implementation of instructional activities, curriculums and e-learnings that cater to the diverse and ongoing training needs of the NYU Faculty Group Practice (FGP) network. The instructional designer is a support to the entire operation, ensuring that the key concepts and training needs for the FGP business lines are addressed and incorporated into our training standards and operations. This individual will ensure alignment on key areas of opportunities and operational processes, collaborating with key stakeholders, subject matter experts, and team members to craft engaging and effective learning solutions that empower our and staff with knowledge and expertise to deliver exceptional patient-centered care, drive quality outcomes, and excel in service excellence. The instructional designer will develop an appreciation for and understanding of our FGP operations, including our ambulatory practices, and our Patient Access Centers and Central Billing Office, ensuring all material developed will be meaningful and tailored to our business.

Job Responsibilities:

• Empower Learning Journeys: Lead the charge in designing and overseeing diverse instructional modalities, from interactive e-learning to engaging in-person and blended learning programs. Collaborate closely with stakeholders to enrich teaching and learning experiences using advanced technology and online environments.
• Curate Timely and Relevant Content: Develop informative and meaningful content aligned with the FGP networks mission, vision, and business goals, ensuring our training remains fresh, dynamic, and impactful.
• Tech Savvy Guru: As the subject matter expert in advanced instructional design technologies, youll use tools such as Articulate Storyline, Articulate Studio, Captivate, Adobe Connect, and mobile learning content software to create immersive and interactive learning experiences.
• Revamp and Upgrade: Infuse your expertise in adult learning principles to revitalize existing curriculum and courses, increasing their relevancy and impact to meet the evolving needs and priorities of FGP operations.
• Design with Precision: Develop detailed plans, storyboards, and project documentation to effectively communicate your visionary designs. Create prototypes and all necessary supporting tools and materials to elevate the learning experience (i.e., facilitator guides, participant workbooks, on-line job aids.)
• Champion Learning Strategies: Share your insights on appropriate instructional strategies, aligning content types, learner attributes, delivery platforms, and business objectives to elevate the effectiveness of our learning programs. Partner with training and operation teams to ensure learning and curriculums adapt with the needs of new hires and current staff. Apply sound learning science, adult learning principles, and standards to all learning programs.
• Innovate and Improve: Be a driving force for continuous improvement by adopting design models like ADDIE, SAM, and design thinking, while applying project management best practices to ensure seamless project delivery. Serves as subject matter expert on the suite of advanced instructional design technologies including but not limited to Articulate Storyline, Articulate Studio, Captivate, Adobe Connect and mobile learning content software.
• Change Agent: Create and maintain standards for online course development and instructional design. Ensure consistency of processes across projects.
• Conducts ongoing meetings with key operational leads to assess learning technology needs and opportunities
• Assist in the identification, collection, and sharing of best practices across the FGP
• Assist in ongoing departmental operations, development, marketing and delivery of learning & knowledge exchange products. Participate in the development and implementation of departmental action plans, work processes and systems
• Other duties as assigned.

Minimum Qualifications:

• Bachelors degree and/or Masters degree required with preferred coursework in instructional systems, instructional design, adult learning theory, training and development, or performance technology
• Formal certification in Instructional Design or ISD, or related skills highly preferred
• Minimum 5 years of experience as an instructional designer in a corporate learning and development environment
• Must have experience building online and in-person courses for adult learners from the ground up
• Proficient in using Microsoft and computer graphics programs
• Proficient in authoring tools (e.g. Articulate Storyline, Camtasia, Captivate, etc.)
• Up to date and practical knowledge of adult learning principles and ISD concepts, including ADDIE and rapid methodologies like SAM
• Must be detail-oriented and able to coordinate and track simultaneous projects
• Experience using instructional technology, including learning management systems, video conferencing software, collaborative social networking tools, presentation software, authoring tools, Web 2.0 tools, and video editing software
• Proven ability to distill dense, complex information into compelling, practical, consumable, scalable learning solutions
• Requires a high degree of intuition, flexibility and adaptability to adjust to changing client demands, organizational needs, and emerging opportunities
• This position requires strength in project management skills and strong written and verbal communications
• Ability to develop relationships with diverse stakeholders of client and subject matter experts
• Passion for the healthcare industry is strongly desired
• Applicants must be willing and able to travel as needed (estimated 30% travel) for learning program oversight
• Proven ability to work well in a team environment
• Demonstrated creativity and problem solving skills

Preferred Qualifications:

• Formal certification in Instructional Design or ISD, or related skills highly preferred

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $84,577.93 - $145,897.01 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.