Instructional Designer

Crumbl; Utah; On-site; USD 43,000 - 150,000; Full time

Job summary

An innovative and rapidly growing company seeks an enthusiastic Instructional Designer to enhance training for Franchise Partners and internal teams. This role involves designing engaging courses on leadership, teamwork, and operational excellence, while utilizing cutting-edge technology and resources. As part of a dynamic team, you will have the opportunity to positively impact the learning environment and contribute to the growth of the organization. If you're passionate about education and eager to make a difference in a vibrant, fast-paced setting, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Benefits

15 Days PTO/Year

10 Paid Holidays

Paid Parental Leave

Personal Phone Bill Reimbursement

Gym Reimbursement

Corporate DoorDash DashPass Membership

Regular Company and Team Activities

401k with Competitive Matching Contribution Plan

Excellent Opportunities for Career Growth

Qualifications

• 1+ year of corporate training or educational experience required.
• Excellent verbal communication and public speaking skills are essential.

Responsibilities

• Design and conduct courses for Crumbl HQ teams on various topics.
• Communicate effectively with individuals of all ages and backgrounds.

Skills

Corporate Training Experience

Public Speaking

Communication Skills

Attention to Detail

Collaboration Skills

Education

Associates or Bachelor’s Degree

Tools

Google Suite

Slack

Monday Board

Slideshow Software

Job description

Join to apply for the Instructional Designer role at Crumbl

Join to apply for the Instructional Designer role at Crumbl

The Instructional Designer reports directly to the Sr. Manager of Instructional Design. Together they create, design and facilitate training for Franchise Partners and managers which best helps improve operational excellence in Crumbl stores. A Crumbl Instructional Designer is responsible for educating, training, and reinforcing Crumbl’s best practices to course participants.

Courses may also be facilitated through webinars, digital classes and other live or in-person training.

Instructional Designers may be required to complete additional research on topics outside of their expertise. This includes conducting outside assessment of information and also engaging/working with Internal team members that may be an expert in the field of the training topic.

This position requires working closely with the Sr. Manager of Instructional Design to ensure efficient and optimized instructional processes, as well as providing Franchise Partners and Managers with the knowledge that is necessary to become Corporate Certified. The Instructional Designer is responsible for positively representing the brand at all times.

In addition to Franchise Partners, Instructional Designers may create, design and facilitate courses for internal Crumbl HQ teams. This may include courses focused on leadership development, team work, tough conversations and managing others. Courses may be focused on working within their teams but also for leading and guiding Franchise Partners and operators. Additional outside research to create this leadership content may be required.

Responsibilities

• Based on given curriculum, designs instructional courses and gives professional presentations on present and future Crumbl operations, processes, and requirements, under the direction of the Sr. Manager of Instructional Design
• Design and conduct courses for Crumbl HQ teams, covering leadership, teamwork, difficult conversations, and management
• Speaks dynamically to large audiences
• Must be able to design presentations according to Crumbl’s branding standards and implement engaging activities
• Maintains sensitivity with personal and store-related questions or potential conflict
• Becomes an expert in knowledge for assigned presentations with topics including, but not limited to, scheduling, ordering, technology, leadership, operational intelligence, finance, marketing and business intelligence
• Communicates clearly and effectively with individuals of all ages
• Receives and implements feedback from participants to maintain a developmental and engaging learning environment
• Trains on changes to all future Crumbl processes when applicable
• Communicates clearly and effectively on Slack, Google Suite, Monday Board
• Stays up-to-date on all announcements for Crumbl in both the Crew App and Slack
• Uses data from Crumbl resources to make decisions
• Prepares as necessary for the next day’s operations
• Attends all team meetings
• Uphold highest professional standards for rental cars and hotel visits
• Responsible and proper use of Per Diem and other Corporate funds
• Works more than 8 hours a day under the following conditions: travel days, conference days, conference preparation.
• Some travel may be required depending on field needs for facilitating training courses or in an effort to research and create training materials
  
  

Requirements

• Associates or Bachelor’s Degree preferred
• Must have a minimum of 1 year of corporate training or educational experience
• Ability to navigate and operate multiple required software programs, including a proficient knowledge of slideshow software
• Must work well collaboratively and independently with limited or no supervision
• Excellent verbal communication and attention to detail
• Excellent public speaking skills
• Crumbl Experience preferred but not required
  
  

Benefits & Perks

• Medical, dental, and vision benefits
• 15 days PTO/year
• 10 paid holidays
• Paid parental leave
• Personal phone bill reimbursement
• Gym reimbursement
• Corporate DoorDash DashPass membership
• Regular company and team activities
• 401k with competitive matching contribution plan
• Excellent opportunities for career growth
• Work in a hyper-growth company
  
  

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!

Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

PI269785290

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Food and Beverage Services

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