Instructional Designer

OpenKrill; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Inovalon seeks an Instructional Designer to collaborate with subject matter experts to design and develop product training. You will maintain standards for on-demand materials for customers, partners and employees, selecting audience-appropriate methods and measurement tools to ensure quality.

Responsibilities include outlining courses, managing project content, creating CBTs and live training, and ensuring materials meet brand standards while adhering to HIPAA and confidentiality policies.

Qualifications

• Bachelor's degree in IT or related field.
• 2+ years in content development or instructional design.
• Experience applying instructional design methods with adult learning theory.
• Experience working with a Learning Management System (LMS).

Responsibilities

• Outline course concepts, determine media, content delivery, assessments and materials.
• Define program schedules, monitor tasks and report progress to management.
• Create instructional design for CBTs, live training, job aids and visuals.
• Consult with stakeholders to build engaging, interactive content.
• Ensure materials meet brand and marketing standards.
• Evaluate and update training curricula for consistency and best practices.
• Develop metrics to measure training effectiveness and report results.
• Assist with operational analysis for performance improvements.
• Stay current with industry trends and learning tools.
• Maintain HIPAA compliance and confidentiality.

Skills

Written & verbal communication

Interpersonal skills

Storyboard design

Attention to detail

PowerPoint proficiency

Education

Bachelor’s Degree in Information Technology or related field

2+ years content development or instructional design

LMS experience

Tools

Articulate Studio

PowerPoint

Excel

Word

LMS

Job description

Overview

The Instructional Designer works closely with subject matter experts and stakeholders to design and develop product training. The Instructional Designer is responsible for maintaining Inovalon's standards in support of on-demand training materials for customers, partners, and employees. The instructional designer is responsible for selecting and using audience-appropriate learning methodologies and measurement tools to maintain the quality of training materials.

Duties and Responsibilities

• Outline the concept of a course, define the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
• Define training programs and core content project schedules, work effort estimates, monitor, and track project tasks and report overall progress and completion deliverables to management.
• Create effective instructional design for CBTs, live training, job aids, visual aids, and other appropriate tools to drive effective learning for internal and external customers, including leveraging adult-learning tools such as quizzes, gamification, interactive CBTs, etc.
• Consult with stakeholders, subject matter experts, and focus groups to create engaging, interactive course content and learning activities that increase the retention of knowledge to learners.
• Assure all materials meet brand and marketing standards.
• Evaluate current training curriculum and materials to design a uniform look and feel, incorporate adult learning concepts and ensure best practices.
• Develop and monitor a method to measure the effectiveness of training enhancements to include reporting to management on a regular cadence.
• Aid management in the analysis of operational systems for performance efficiencies and program enhancement opportunities.
• Keep up to date with industry trends, learning tools, and standards.
• Maintain compliance with lnovalon's policies, procedures and mission statement.
• Adhere to all confidentiality and HIPAA requirements as always outlined within lnovalon’s Operating Policies and Procedures in all ways and with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.
• Uphold responsibilities relating to the separation of duties for applicable processes and procedures within your job function.

Technology On-Call Policy: None.

Education

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Information Technology or related field of study, or a combination of education and experience required
• Experience: 2+ Years of related experience in a content development or instructional design.
• Experience applying instructional design methods that incorporate adult learning theory and best practices to achieve learning goals required
• Experience working with a Learning Management Systems (LMS)

Skills and Abilities

• Healthcare experience preferred
• Strong written, verbal, and interpersonal skills
• Demonstrated visual design skills and ability to storyboard
• Understanding of project management concepts
• Ability to think beyond the box and bring a fresh perspective
• Solid analytical skills to assess effectiveness of current training materials
• Strong operational knowledge of PowerPoint, Excel, and Word
• High level of attention to detail and organizational skills
• Ability to work independently in a fast-paced environment
• Ability to multi-task, meet multiple deadlines and handle pressure with tact and poise
• Highly motivated, dependable, and a team player
• Articulate Studio software experience is a plus
• This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/

Work Location

If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).