Instructional Designer

O'Reilly Automotive Stores, Inc.; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with employer contributions

Stock purchase plan

Tuition assistance

Career growth opportunities

Paid time off

Job summary

O’Reilly Auto Parts is seeking a training content developer to organize and lead SME meetings, translate learning objectives into storyboard outlines, and craft concise scripts for instructional content.

You will collaborate with leadership, manage media and assets, and continuously update materials to reflect business changes and improve learner engagement.

Qualifications

• 3-5 years’ operational experience with O’Reilly stores and distribution centers.
• Exceptional written and verbal communication skills.
• Strong documentation skills for training materials.

Responsibilities

• Organizes and leads meetings with SMEs to identify learning needs.
• Develops clear Key Learning Points (KLPs) based on needs and objectives.
• Creates targeted questions aligned with learning objectives.
• Translates objectives into a detailed storyboard for content creation.
• Ensures storyboard aligns with instructional goals and standards.
• Maintains and updates training materials and media assets.

Skills

Exceptional written and verbal comms

Documentation skills

Microsoft Office Suite

Operational experience with O’Reilly

Self-motivated & organized

Education

Bachelor's degree or equivalent

Instructional design coursework

Tools

Articulate or similar

Adobe Creative Suite

Multimedia production tools

Job description

ESSENTIAL JOB FUNCTIONS

• Organizes and leads meetings with Subject Matter Experts (SMEs) to identify, understand and document learning needs.
• Develops clear Key Learning Points (KLPs) based on identified learning needs and objectives.
• Creates targeted questions that align with learning objectives, enhancing the effectiveness of instructional content.
• Translates learning objectives into a detailed storyboard, providing a visual and structured outline for content creation and editing.
• Ensures that the storyboard aligns with instructional goals and quality standards.
• Collects and manages media and learning assets required for content development.
• Crafts the final script, ensuring that instructional content is concise, engaging, and aligned with learning objectives.
• Researches questions regarding content accuracy upon request.
• Works closely with leadership to update documents and questions where needed, and makes recommendations to topic content changes, updating documentation when necessary.
• Proactively researches impact of business changes on learning materials, seeking to stay in step with changing business needs.
• Maintains ongoing communication with leadership throughout each topic project, escalating scope changes as needed.
• Accurately documents work processes and decisions for future reference, ensuring clarity and continuity in project development.
• Regularly updates training course images, scripts, and materials, ensuring they remain current and effective.
• Periodically audits and updates files to ensure accuracy.
• Creates and champions process improvements with a view to increasing impact and efficiency of learning materials.
• Collaborates and consults with various SMEs and teams to ensure their learning goals are being achieved.
• Recommends enhancements to the learning experience related to format and style to ensure ongoing team member engagement and operational fit.
• Works with training metrics team to ensure learning objectives are being met for the materials and questions they initiate/create.
• Assists with strategic planning of topic documentation and tracking mechanisms.
• Reviews requested edits to ensure they maintain the integrity and effectiveness of the content and captures accurate documentation regarding revisions and changes.
• Participates in audio recording, video productions, or photo shoots in various roles either behind or in-front of the camera / microphone as needed.
• All other duties as assigned.

SKILLS/EDUCATION/EXPERIENCE

Required: 3-5 years’ of operational experience with O’Reilly stores and distribution centers. Exceptional written and verbal communication skills. Strong documentation skills, ensuring clarity and comprehensiveness in training materials. Excellent human relations skills, with the ability to handle difficult situations with diplomacy and tact. Self-motivated, organized, accurate detail-oriented, and able to work both independently and collaboratively with team members. Proficient in Microsoft Office Suite. Knowledge of O’Reilly operations, policies, and procedures.

Desired:

Bachelor's Degree or equivalent experience. Course credit or a degree in instructional design, education/teaching, training, management, organizational communications, psychology, or a related field. Knowledge / understanding of Adobe Creative Suite, multimedia production, graphic design, or other development software. Experience with e-Learning course development tools, such as Articulate or similar platforms. Fluency in Spanish or French languages (written and spoken).

Total Compensation Package:

Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth

Equal Opportunity Statement

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act.