Instructional Designer

Axis Communications AB; Chelmsford (MA); Hybrid; USD 91,000 - 112,000; Full time

Job summary

Axis Communications North America Academy seeks an Instructional Designer to create, assemble, and deploy training materials for North America. On-site in Chelmsford, MA with one remote day per week, you will deliver instructor-led and virtual content aligned to performance goals.

You'll collaborate with SMEs, design blended learning, translate complex concepts into practical experiences, and drive content updates as Axis products evolve, reporting to Educational Services.

Qualifications

• Bachelor’s degree in related field required.
• 3+ years of relevant experience.
• Development experience with Articulate Storyline 2/3 and Captivate.
• Fluent in Microsoft Office and courseware development applications.
• Experience with Salesforce preferred, but not required.

Responsibilities

• Develop instructional materials for Axis NA Academy, including ILT and VILT within a blended model.
• Collaborate with SMEs to create industry-specific training content.
• Translate complex tech concepts into learner-focused experiences.
• Drive peer reviews, cross-training, and collaborative problem-solving.
• Update content based on field feedback and new Axis product releases.
• Ensure courseware aligns with equipment, tech needs, and inventory.
• Communicate project progress and manage dependencies to ensure timely delivery.
• Conduct train-the-trainer sessions and support trainer readiness.
• Evaluate course effectiveness through feedback and metrics.
• Support global content development as needed.

Skills

Analytical thinking

Organization

Drive/self-discipline

Public speaking

Project management

Communication

Creative problem solving

Independent drive

Education

Bachelor’s degree

Master’s Degree

Tools

Articulate Storyline 2/3

Captivate

Salesforce

Microsoft Office

Job description

Job Title Instructional Designer Job Description Summary The North American Axis Communications’ Academy is comprised of classroom-based training, webinars and online modules, with more than 10,000 customers trained annually. The individual filling this role will report to the central-based Educational Services organization and is responsible for the overall creation, distribution, and implementation of Axis Communications training materials in North America. This role requires you to be on-site in our Chelmsford, MA office with the flexibility to work remotely one day per week.

Responsibilities

• Introduce new ideas, teaching methods, and supporting documentation to continue to evolve the Academy offerings
• Align with subject matter experts to develop industry specific training materials
• Translate complex technical concepts into practical, learner-focused experiences.
• Develop high-quality learning materials, including in-person instructor-led and Virtual Instructor-led, within a blended learning model and course objectives.
• Drive peer reviews, cross-training, and engage in collaborative problem-solving
• Update existing content based on feedback from the field, new technologies, new industry information, and Axis product releases
• Align courseware with classroom equipment, new technology needs, maintenance, and inventory
• Communicate project progress, identify dependencies, and proactively address challenges to ensure timely delivery
• Conduct train-the-trainer sessions and support Trainer preparedness
• Evaluate course effectiveness through feedback, assessments, and performance metrics
• Support Global content development as required

Essential Skills

• Analytical, inquiring and critical thought process
• Organized, high-level of detail orientation with ability to multi-task and prioritize workload; excellent time management skills
• Drive, determination and a self-disciplined approach to achieving results
• Capable public speaker
• Project Management skills
• Skilled communication abilities at all levels of the organization – multifaceted communication required such as detailed project management components as well as big picture business cases
• Creative problem solving; confident decision making
• Focused independent drive

Education and Experience

• Bachelor’s degree in related field
• 3+ years of relevant experience
• Development experience with Articulate Storyline 2/3, and Captivate
• Fluent in Microsoft Office and courseware development applications
• Experience with Salesforce preferred, but not required

Valued but not required skills or experience

• Master’s Degree
• Previous experience as a technical trainer or project leader managing various elements of a training program
• Industry certifications such as PSP, CPP, or partner technology certifications
• Axis Certified Professional
• Preferred knowledge of Axis and/or related products, expertise in the security/IT industry

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 20-25 lbs. Expected travel time for this position is 25-50%.

Pay range

The approximate pay range for this location and position is $91,000-$112,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

Type of Employment

Filling Permanent Headcount (Fixed Term) Posting End Date 2027-02-07

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter and safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6,000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter and safer world For more information about Axis, please visit our website www.axis.com.

Listen to Axis Communications Playlist We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. Axis for cities Axis podcast playlist