Instructional Assistant, Digital Learning Lab Mentor

FCPS-MD; Frederick (MD); On-site; Full time

Job summary

A leading educational institution seeks an Instructional Assistant - Digital Learning Lab Mentor to provide support in an organized learning environment. Responsibilities include assisting students in navigating online courses, preparing instructional materials, and ensuring academic progress. The ideal candidate should have a high school diploma and be proficient with technology and communication skills.

Qualifications

• High school diploma with education courses or technology experience required.
• Knowledge of English, spelling, vocabulary, and mathematics is critical.
• Desire to support learners in navigating online courses.

Responsibilities

• Prepares materials for daily instruction and provides first-level support in the Lab.
• Monitors attendance and course progress including providing feedback.
• Facilitates student orientations with software and assists with software management tasks.

Skills

Knowledge of English

Communication skills

Organizational skills

Culturally responsive practices

Technology proficiency

Interpersonal skills

Bilingual abilities

Education

High school diploma

Tools

Learning management systems

Communication software

Spreadsheet software

Database software

Word processing software

Job description

Position Type:
Instructional Support/ Instructional Assistant

Date Posted:
6/5/2025

Location:
Brunswick High School

Date Available:
08/13/2025

'); ' Closing Date:
06/12/2025

10-month position (190 days / year), 7 hours per day

Daily Work Hours:

Support Salary Scale Grade S08: $23.38 per hour starting
Note: Salary is subject to increase based on ongoing budget decisions that may impact salary scale increasesfor the 25/26 academic year.

Prepares and arranges materials for the day’s daily instruction, as provided by the online course and/or teacher.

Provides first-level support in the Lab for students using computers and peripherals.

Provides student orientations with software, hardware, and peripherals, as needed.

Assists students with software in learning management systems to support instructional objectives.

Assists teachers with software management tasks.

Works with students to develop necessary skills in various forms of electronic communication tools.

Proctors assessments and scans/forwards work products to teachers.

Proactively communicates and solves problems with teachers, school-based administration and FCVS staff.

Monitors attendance and course progress standards.

Navigates learning management systems for courses.

Works with school administration and school counseling staff to identify students and/or provide feedback.

Assists the FCVS with overall program improvement and participates in professional learning.

Utilizes positive interaction strategies to motivate and engage students.

Establishes high expectations for the quality and integrity of student work.

Works with individuals and/or small groups of students to deliver accommodations as needed.

Prioritizes student needs appropriately and uses time wisely.

Accounts for lab furniture, equipment, and materials of instruction.

Performs other duties consistent with the scope and nature of the position.

High school diploma with education courses or computer/technology courses or experiences.

Knowledge and use of culturally responsive practices.

Working knowledge of English, spelling, vocabulary, and mathematics.

Desire to coach and assist learners as they navigate courses in various learning management systems.

Demonstrated proficiency with database, communications, spreadsheet, and word processing software.

Excellent oral and written communication and interpersonal skills.

Ability to follow the digital learning program protocols, processes, and procedures.

Management and organizational skills which demonstrate an ability to prioritize, work under time constraints, and demonstrate flexibility in an environment of multiple tasks and shifting priorities.

Ability to handle confidential and highly sensitive information in a professional manner.

Ability to build trust and maintain relationships.

Regular and predictable attendance.

Capable of performing the essential functions of the position with or without reasonable accommodations.

Ability to work a flexible schedule, as needed.

Ability to speak in an understandable voice with sufficient volume to be heard in normal conversation and on the telephone and in addressing groups.

Ability to travel to school and other local locations, occasionally with little notice.

Ability to maintain emotional control under stress.

Ability to spend long hours sitting.

Ability to reach with hands and arms.

Sufficient manual dexterity to grasp, handle, manipulate, and/or feel objects and use office technology.

Sufficient mobility to move about the work area.

Sufficient vision to read and comprehend printed materials, see distant objects with clarity, and identify and distinguish objects.

Sufficient hearing to hear and comprehend conversations in person and on the telephone, as well as distinguish sounds up to twenty (20) feet.

Occasionally climb or balance.

Occasionally stoop, kneel, crouch, or crawl.

Occasionally lift fifteen (15) pounds.

Moderate noise (examples: office environment with computers, printers, and telephones; regular conversations within offices, cubicles, hallways, and conference rooms; meetings one-on-one, in small groups, and large settings, etc.).

Bilingual skills.

Familiarity with the FCPS and Virtual School policies, goals, and programs.

All education provided on your application must be supported by attaching a scanned copy of your high school diploma, transcription or college/university transcript.

Work Year Calendar and Hours

• 10-month position (190 days / year), 7 hours per day
• Daily Work Hours:

For more information about employee benefits please go to: www.fcps.org/benefits

Salary

• Support Salary Scale Grade S08: $23.38 per hour starting
  Note: Salary is subject to increase based on ongoing budget decisions that may impact salary scale increasesfor the 25/26 academic year.

Under the Fair Labor and Standards Act this position is non-exempt from overtime. Actual salary placement will be in accordance with the salary procedures of the Frederick County Public School System.Please see linked salary scale for the full range.

Role

The Instructional Assistant - Digital Learning Lab Mentor has the primary responsibility of providing an organized, supportive environment where students can earn credit using online courses facilitated by the teacher of record and managed by the Frederick County Virtual School (FCVS).

Essential Functions

Reporting to school administration, the Instructional Assistant - Digital Learning Lab Mentor performs, as a minimum, the following duties and responsibilities:

• Prepares and arranges materials for the day’s daily instruction, as provided by the online course and/or teacher.
• Provides first-level support in the Lab for students using computers and peripherals.
• Provides student orientations with software, hardware, and peripherals, as needed.
• Assists students with software in learning management systems to support instructional objectives.
• Assists teachers with software management tasks.
• Works with students to develop necessary skills in various forms of electronic communication tools.
• Proctors assessments and scans/forwards work products to teachers.
• Proactively communicates and solves problems with teachers, school-based administration and FCVS staff.
• Monitors attendance and course progress standards.
• Navigates learning management systems for courses.
• Works with school administration and school counseling staff to identify students and/or provide feedback.
• Assists the FCVS with overall program improvement and participates in professional learning.
• Utilizes positive interaction strategies to motivate and engage students.
• Establishes high expectations for the quality and integrity of student work.
• Works with individuals and/or small groups of students to deliver accommodations as needed.
• Prioritizes student needs appropriately and uses time wisely.
• Accounts for lab furniture, equipment, and materials of instruction.
• Performs other duties consistent with the scope and nature of the position.

Required Qualifications

Education/Training/Experience

• High school diploma with education courses or computer/technology courses or experiences.

Knowledge/Skills/Abilities

• Knowledge and use of culturally responsive practices.
• Working knowledge of English, spelling, vocabulary, and mathematics.
• Desire to coach and assist learners as they navigate courses in various learning management systems.
• Demonstrated proficiency with database, communications, spreadsheet, and word processing software.
• Excellent oral and written communication and interpersonal skills.
• Ability to follow the digital learning program protocols, processes, and procedures.
• Management and organizational skills which demonstrate an ability to prioritize, work under time constraints, and demonstrate flexibility in an environment of multiple tasks and shifting priorities.
• Ability to handle confidential and highly sensitive information in a professional manner.
• Ability to build trust and maintain relationships.
• Regular and predictable attendance.
• Capable of performing the essential functions of the position with or without reasonable accommodations.

Physical Requirements

• Ability to work a flexible schedule, as needed.
• Ability to speak in an understandable voice with sufficient volume to be heard in normal conversation and on the telephone and in addressing groups.
• Ability to travel to school and other local locations, occasionally with little notice.
• Ability to maintain emotional control under stress.
• Ability to spend long hours sitting.
• Ability to reach with hands and arms.
• Sufficient manual dexterity to grasp, handle, manipulate, and/or feel objects and use office technology.
• Sufficient mobility to move about the work area.
• Sufficient vision to read and comprehend printed materials, see distant objects with clarity, and identify and distinguish objects.
• Sufficient hearing to hear and comprehend conversations in person and on the telephone, as well as distinguish sounds up to twenty (20) feet.
• Occasionally climb or balance.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift fifteen (15) pounds.

Work Environment

• Moderate noise (examples: office environment with computers, printers, and telephones; regular conversations within offices, cubicles, hallways, and conference rooms; meetings one-on-one, in small groups, and large settings, etc.).

Preferred Qualifications

Knowledge/Skills/Abilities

• Bilingual skills.
• Familiarity with the FCPS and Virtual School policies, goals, and programs.

FREDERICK COUNTY PUBLIC SCHOOLS IS AN EQUAL OPPORTUNITY EMPLOYER

THIS JOB DESCRIPTION HAS BEEN WRITTEN TO INDICATE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY AN EMPLOYEE HOLDING THIS POSITION. IT IS NOT WRITTEN TO INCLUDE OR BE INTERPRETED TO INCLUDE A COMPREHENSIVE INVENTORY OF ALL DUTIES, RESPONSIBILITIES, AND QUALIFICATIONS REQUIRED OF THE EMPLOYEE. NOTHING IN THIS DESCRIPTION RESTRICTS MANAGEMENT’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES OR ADD REQUIRED QUALIFICATIONS AT ANY TIME.