(INSTORE) Teller - Tigard

OnPoint Community Credit Union; Tigard (OR); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

In-store differential

Job summary

OnPoint Community Credit Union is seeking a Teller in Tigard, Oregon. You will welcome members and non-members, handle routine financial transactions, and promote additional products and services to meet financial goals.

The role requires cash handling, strong customer service, and the ability to work as part of a team in a branch setting. Hours are Monday–Friday 9 AM–6 PM and Saturday 9 AM–3 PM, with possible shifts across the week.

Qualifications

• High School diploma or GED required.
• 6-12 months teller experience in a financial institution, retail, or customer service involving cash handling is required.
• Bilingual skills are highly desired.

Responsibilities

• Deliver exceptional member service with welcoming greetings, attentive body language, and friendly conversation.
• Process and document all teller transactions accurately per procedure.
• Understand negotiable items and member identification for acceptance.
• Address members' questions and concerns to offer solutions.
• Cross-sell appropriate products and services to meet member needs and reference to staff when needed.
• Maintain lobby flow to ensure timely member service and a welcoming environment.
• Stay informed on current financial services and educate members on new tools.
• Maintain cash drawer and balances per guidelines.
• Assist with handling up to 50-pound bags of coin; stand for extended periods as required.

Skills

Cash handling

Customer service

Sales skills

Teamwork

Bilingual (desirable)

Education

High School diploma or GED

Job description

Br-Tigard FM, 11565 SW Pacific Hwy, Tigard, Oregon, United States of America

Job Description

Posted Thursday, September 3, 2026 at 10:00 AM

Overview:

We're in the financial services industry, but we're not a bank. We're in the "people" business. Inspired by the credit union philosophy of "people helping people," we've developed a strong and growing tradition of investing in our employees, our members, and ourcommunity.

OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!

Job Summary:

As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.

Responsibilities:

• Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
• Processes and accurately document all teller transactions according to established procedure.
• Understands and determines acceptability of negotiable items and member identification.
• Identifies and addresses members' questions and concerns to offer solutions.
• Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
• Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
• Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
• Maintains cash drawer and balances within guidelines established by Credit Union.
• Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
• Perform any additional duties as required by the Management Team.
• Actively work to meet or exceed product and service cross-sale goals.

Knowledge, Skills & Abilities:

• Ability to coordinate a variety of assignments simultaneously and prioritize work.
• Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
• Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
• Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
• Ability to comprehend and adhere to compliance requirements.

Physical Requirements:

• Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
• Demonstrates a sense of urgency when assisting members.

Job Qualifications:

• High School graduate or GED required.
• A minimum of 6-12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
• Bilingual skills are highly desired.

Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required. This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

Br-Tigard FM, 11565 SW Pacific Hwy, Tigard, Oregon, United States of America