Institutional Supervisor I

Contra Costa County; Martinez (CA); On-site; USD 95,000 - 120,000; Full time

Job summary

Contra Costa County Probation Department is seeking an Institutional Supervisor I to oversee Juvenile Institution Officers at John A. Davis Juvenile Hall in Martinez, CA.

The role functions as a shift supervisor and may serve as Facility Supervisor during graveyard shifts, with duties spanning intake, programs, housing units, and SYTF-related tasks. The position requires knowledge of juvenile group techniques, strong communication, and staff training abilities, with a focus on health and safety

Qualifications

• Bachelor’s degree required in a relevant field.
• Three years full-time experience as Juvenile Institution Officer with one year at Officer II, or three years as Deputy Probation Officer with one year at Deputy PO II.
• Citizenship: US citizen or permanent resident eligible for citizenship.
• Valid California Motor Vehicle Operator’s License required.
• Ability to meet health standards as prescribed by County Medical Consultant.

Responsibilities

• Supervising Juvenile Institution Officers engaged in care and custody of detained/committed youth.
• Ensuring health, welfare, and safety of the youth.
• Preparing clear and concise reports and records.
• Enforcing policies consistently, fairly, and in an appropriate manner.
• Motivating employees to improve performance and achieve goals.
• Adopting effective courses of action during emergencies.

Skills

Juvenile group work

Casework techniques

Staff supervision

Effective communication

Training & coaching

Education

Bachelor’s degree in Psychology, Sociology, Criminology, Corrections, Social Work or related field

Job description

Bargaining Unit: DSA - Probation Supervisors Unit

Why join the Contra Costa Probation Department?

Contra Costa County Probation Department is seeking candidates for an opportunity to fill one (1) Institutional Supervisor I vacancy. This position will be located at John A. Davis Juvenile Hall in Martinez, CA; 24-hour facility which houses juveniles pre and post-disposition.
Incumbents in the class of Institutional Supervisor I function as first line supervisors over Juvenile Institution Officers engaged in the care and custody of detained/committed youth. At Juvenile Hall, incumbents function as Shift Supervisors and work under the direction of a Probation Manager. In the absence of a Probation Manager, they may act as Facility Supervisor during the graveyard shift. The classification may also be assigned to a continuum of care programs in the Probation Department.
The role of an Institutional Supervisor I in probation services involves a range of responsibilities aimed at managing and overseeing the well-being and rehabilitation of youth. Institutional Supervisors may be assigned to oversee various areas within Juvenile Hall including but not limited to; operations (intake, visiting, transportation), court ordered programs, youth living units, and/or Secure Youth Treatment Facility (SYTF) programs.

We are looking for someone who:

• Is knowledgeable of accepted methods of juvenile group and casework techniques and practices
• Has the ability to communicate effectively with administration and staff
• Understands the principles and techniques used in an institutional setting for individual and group counseling
• Has the ability to train, coach, and supervise staff members
• Is knowledgeable of the Juvenile Hall policies andprograms and can relay information to the public

What you will typically be responsible for:

• Supervising Juvenile Institution Officers engaged in the care and custody of detained/committed youth
• Ensuring that the health, welfare, and safety of the youth are maintained
• Preparing clear and concise reports and records
• Enforcing policies consistently, fairly, and in an appropriate manner
• Motivating employees to improve performance and achieve established goals
• Adopting effective courses of action during emergencies

A few reasons why you might love this job:

• You will be making a positive difference in youth lives
• You will be supervising staff and coaching/developing employees
• You will have the unpredictability of non-routine days
• You will be working with youth and staff from different backgrounds and cultures

A few challenges you might face in this job:

• You will be disciplining staff that you work closely with
• You will be making hard and sometimes unfavorable decisions for the good of the organization
• You may be working swing or graveyard shift

Competencies:

• Professional Integrity & Ethics:Displaying honesty, adherence to principles, and personal accountability
• Decision Making:Choosing optimal courses of action in a timely manner
• Valuing Diversity:Appreciating the benefits of varied backgrounds and cultures in the workplace
• Professional & Technical Expertise:Applying technical subject matter to the job
• Adaptability:Responding positively to change and modifying behavior as the situation requires
• Handling Stress:Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Oral Communication:Engaging effectively in dialogue
• Building & Maintaining Relationships:Establishing rapport and maintaining mutually productive relationships
• Handling & Resolving Conflict:Managing interpersonally strained situations
• Professional Impact: Presenting self as a positive representative of the organization

Read the complete job description at www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months.

License Required:

Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator’s License. Out of state valid Motor Vehicle Operator’s License will be accepted during the application process.

Education:

Possession of a Bachelor’sdegree from an accredited college or university with a major in Psychology, Sociology, Criminology, Corrections, Social Worker or a closely related field.

Experience:

Either 1) three (3) years of full-time (or the equivalent of full-time) experience as a Juvenile Institution Officer, one (1) year of which must be at the level of Juvenile Institution Officer II in Contra Costa County classified services;

OR

2) three (3) years of full-time (or the equivalent of full-time) experience as a Deputy Probation Officer in Contra Costa County classified services, (1) one year of which must be at the level of Deputy Probation Officer II.

Substitution:

One (1) year of additional qualifying experience of the type noted above may be substituted for the required academic major.

Citizenship

Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship.

Physical Requirements:

Ability to meet required health standards as may be prescribed by the County Medical Consultant.

1. Application filing and evaluation: Applicants will be required to submit an application online complete at www.contracosta.gov/hr. Applicants must also submit a completed supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Online Interview: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online interview. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% or higher. The assessment will measure candidates' competencies as they relate to the Institutional Supervisor I classification. These may include but are not limited to: Valuing Diversity, Professional Integrity & Ethics, Oral Communication, Decision Making (Weight 100%).
   • The assessment is tentatively scheduled to take place via computer (remotely) November 6, 2026.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Norma Martinez at [e-mail]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at [phone].

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodations, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.