Institutional Research Analyst

Appalachian State University; Boone (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Appalachian State University is seeking an Institutional Research Analyst in Boone, NC. The role sits within the Strategic Analytics & Institutional Research team (IRAP) and focuses on managing, monitoring, and reporting institutional data for internal and external stakeholders.

The ideal candidate holds a Master’s degree with 1+ year of experience (or a Bachelor’s with 3+ years) and demonstrates strong data tools skills (SQL, Tableau, SAS) and exceptional communication.

Qualifications

• Master’s degree with 1+ year of relevant experience or a Bachelor’s with 3+ years.
• Experience retrieving data from ERP systems (Banner/PeopleSoft) using programming languages or data tools.
• Strong communication and organizational skills.
• Ability to work independently and manage priorities in a fast-paced environment.
• Experience querying, transforming, and analyzing data to produce usable information.

Responsibilities

• Develop working knowledge of reporting requirements, institutional data, data definitions, processes, and stakeholders to support data needs and ensure reliable analysis.
• Serve as primary data coordinator for UNC System Office Student DataMart, external reporting, and rankings.
• Support IRAP and campus stakeholders with routine and ad-hoc data requests and summaries.
• Conduct data analysis and produce reports for internal and external stakeholders.
• Respond to federal and state reporting, rankings, and study needs throughout the year.
• Collaborate with university contacts and IRAP analysts on data/reporting projects.
• Create documentation for programs, datasets, and reports.
• Perform data validation and quality reviews of reports and data.

Skills

Communication

Interpersonal skills

Independence

Deadline management

Data querying/analysis

Cross-functional data

Team collaboration

Education

Master's degree in a related field

Bachelor's degree in a related field

Tools

SQL

Tableau

SAS

ERP data retrieval

Job description

Position Title

Institutional Research Analyst

Location

Boone, NC

Position Number

026471

Department

Institutional Research & Planning - 210000

Primary Purpose

The Institutional Research Analyst position is part of the Strategic Analytics & Institutional Research team in Institutional Research, Assessment & Planning (IRAP) at Appalachian State University. The Institutional Research Analyst is responsible for managing, monitoring, evaluating, and reporting data for internal and external stakeholders. The Institutional Research Analyst should have a broad understanding of higher education and the collection, interpretation, and analysis of institutional data.

Minimum Qualifications

Master's degree and at least one year of relevant experience OR Bachelor's degree with at least three years of relevant experience OR an equivalent combination of education, training, and relevant experience.

• Demonstrated proficiency in retrieving data from ERP Systems (i.e., Banner or PeopleSoft) using programming languages or other data tools (such as SQL, Tableau, SAS).
• Excellent communication and organizational skills
• Exceptional interpersonal skills and the ability to interact effectively with faculty, staff, administrators, and external stakeholders
• Ability to operate with a high level of independence, routinely exercising sound judgment and proactively managing responsibilities and priorities
• Ability to meet deadlines and manage competing priorities in a fast-paced environment
• Experience with querying, transforming, and analyzing data to produce usable information
• Ability to understand and work with complex, cross-functional data, to ensure accuracy, quality, and integrity
• Ability to collaborate with others and to work in a team environment

Preferred Qualifications

• At least one to two years of professional experience working with data to produce reports, dashboards, or perform data analysis
• At least one to two years of professional experience with analytics-related languages (such as SQL, SAS)
• Experience with data visualization tools (such as Tableau, Power BI, SAS Viya)
• Experience in higher education in a professional role utilizing or handling university data
• Project management experience

Essential Duties and Responsibilities

Data reporting responsibilities include student, course and financial aid snapshots for the UNC System Office Student DataMart, IPEDS, the Common Data Set, and a variety of external surveys and rankings. This position will work collaboratively with many key contacts across the university, at the UNC System Office and externally to ensure data and reporting needs are met. This position also works closely with other analysts in IRAP for various data & reporting projects.

• Develop working knowledge of reporting requirements, institutional data, data definitions, processes, and key stakeholders to effectively support data and reporting needs and deliver accurate, consistent, and reliable data analysis.
• Serve as the primary data coordinator for the UNC System Office Student DataMart, external reporting, and rankings, coordinating the preparation, validation, review, and timely submission of data while ensuring accuracy and consistency.
• Support the reporting and analysis needs of IRAP and campus stakeholders, which includes routine and ad-hoc data requests and preparation of related summaries and reports.
• Conduct data analysis and produce reports for internal and external stakeholders that accurately aggregate, summarize, and convey student, curriculum, employee, and other institutional data.
• Respond to federal and state reporting, rankings, and other study needs throughout the year.
• Collaborate with key contacts across the university, at the UNC System Office, and externally to ensure data and reporting needs are met.
• Work closely with other analysts in IRAP on various data & reporting projects.
• Create documentation for all programs, processes, datasets, reports, and other related functions.
• Conduct routine and ad-hoc data validation and data quality reviews of reports and institutional data.
• Represent IRAP at various internal and external user groups and monthly meetings.

Type of Position

Full Time Position

Staff/Non-Faculty

Staff/Non-Faculty

Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.

Appointment Type

1.0

Work Schedule/Hours

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Number of Hours Per Week

40

Number of Months Per Year

12

Mandatory Staff

No

Suggested Salary Range

Commensurate with experience

Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.