Installer - Window Coverings

Gotcha Covered Grand Rapids; East Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in personalized home solutions is seeking a reliable Installer to join their team. The role involves the professional installation of custom window treatments and requires strong mechanical skills, attention to detail, and excellent customer service. Competitive pay and opportunities for skill development are offered.

Benefits

Competitive hourly wage or per-install rate

Paid training on product installation and safety

Flexible schedule options

Opportunities for skill development

Qualifications

• Prior experience in installation or related trades preferred.
• Ability to safely use hand and power tools.
• Professional appearance and excellent customer service skills.

Responsibilities

• Install a variety of window treatments including blinds, shades, and shutters.
• Read and interpret work orders and installation instructions.
• Communicate professionally with clients to ensure satisfaction.

Skills

Attention to detail

Problem-solving skills

Customer service skills

Education

Experience in installation, carpentry, construction, or related trade

Valid driver’s license

Tools

Hand and power tools

Job description

Company Overview:

Gotcha Covered Grand Rapids has been delivering personalized comfort to our clients' homes for over 15 years. We specialize in high-quality, custom window treatments including blinds, shades, shutters, drapes, and more. We take pride in exceptional service, expert design, and professional installation.

Position Summary:

We are seeking a reliable, detail-oriented Installer to join our team. This role is responsible for the accurate and professional installation of custom window treatments in residential and light commercial settings. The ideal candidate is mechanically inclined, comfortable working in customer homes, and committed to delivering an excellent client experience.

Key Responsibilities:

• Install a variety of window treatments including blinds, shades, and shutters. Drapery hardware and dressing drapes based on experience..
• Read and interpret work orders, measurements, and installation instructions.
• Maintain a clean, organized, and safe work environment in client homes.
• Communicate professionally with clients, addressing questions and ensuring satisfaction.
• Troubleshoot issues onsite and adjust installations as needed.
• Perform minor repairs or service calls for adjustments or warranty issues.
• Load and unload products and materials from own vehicle.
• Accurately complete installation documentation and submit photos of completed work.
• Collaborate with sales/design team to ensure installation quality and customer expectations are met.

Qualifications:

• Prior experience in installation, carpentry, construction, or related trade preferred.
  Ability to safely use hand and power tools.
• Strong attention to detail and precision.
• Comfortable working on ladders and with power drills.
• Valid driver’s license with a clean driving record.
• Strong problem-solving skills and ability to work independently.
• Professional appearance and excellent customer service skills.
• Must be punctual, dependable, and have a positive attitude.

Physical Requirements:

• Ability to lift up to 50 lbs and carry materials as needed.
• Ability to stand, bend, and climb ladders and reach for extended periods.
• Comfortable with physical work in a variety of home environments.

Compensation and Benefits:

• Competitive hourly wage or per-install rate (commensurate with experience).
• Paid training on product installation and safety.
• Flexible schedule options available.
• Opportunities for skill development.