Installer/Service Technician

Quality Life Solutions Water Division; Chapin (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

On-the-job training

Paid time off

Retirement plan

Vision insurance

Employee discount

Job summary

Quality Life Solutions Water Division is seeking a Service and Installation Technician to join our in-person team. You will drive to client sites to install, service, and repair water filtration systems, including softeners, conditioners, filters, RO units, and UV systems.

The role requires reliability, a professional demeanor, and strong customer communication. Ideal candidates will be organized, detail-oriented, and customer-focused.

Qualifications

• Excellent communication and customer service skills.
• Must be able to thrive in an active working environment and multi-task.
• Willingness to become a Water Quality Association (WQA) Certified Installer.

Responsibilities

• Drive a company truck to service, repair, maintain or install water filtration products.
• Accurately complete service and installation work and paperwork daily.
• Provide excellent communication and customer service to customers.
• Install and service water treatment equipment including softeners, conditioners, filters, RO systems, and UV systems.

Skills

Communication skills

Customer service

Attention to detail

Multi-tasking

Education

High school or equivalent

Job description

Job Brief

Quality Life Solutions is looking for an outgoing, upbeat, ‘customer first’ team member who is driven to succeed as our new

• Why work at Quality Life?
• Stable/Growing Company
• Great culture
• Paid holidays, paid vacation and retirement plan

Brief Description

Job description:

Quality Life Solutions is looking for an outgoing, upbeat, ‘customer first’ team member who is driven to succeed as our new Service and Installation Tech.

We are a Water Filtration company that primarily installs and services water softeners, conditioners, and reverse osmosis systems. This person must be well organized, professional, and flexible, while taking great pride in a job well done. The ideal candidate must also be articulate, respectful, well groomed, customer service oriented, have an attention to detail and a desire to further build their career in a dynamic and rapidly developing industry / company with room to grow and improve professionally. Must enjoy the technical and mechanical challenges of supporting the service department of a fast growing, family owned and operated company.

If you are looking a career with a company that values its employees and customers alike and NOT just a job, this may be the opportunity for you!

• Why work at Quality Life?
• Stable/Growing Company
• Career growth opportunities
• Great culture
• Paid holidays, paid vacation and retirement plan

Responsibilities

• Drive a company truck to either service, repair, maintain or install water filtration products
• Accurately complete all service and installation work and paperwork on a daily basis.
• Reliable and on time for daily responsibilities.
• Responsible for providing excellent communication and customer service to our customers.
• Install, troubleshoot, and/or service water treatment equipment including: softeners, conditioners, filters, reverse osmosis, and UV systems, etc.
• Perform routine preventive maintenance on water treatment equipment.
• Troubleshoot and repair control valves, pumps, and other water related devices, electro-mechanical and/or elect. controlled devices.
• Keep work area and truck neat, clean, and orderly.
• Other duties as may be assigned.

Requirements

• Must have the ability to thrive and multi-task in an active working environment
• Must have an excellent driving record. (Insurable)
• Excellent communication and customer service skills.
• Must be a minimum of 21 years old for insurance purposes.
• Good people skills.
• Attention to detail.
• Ability to understand and follow written and verbal instructions.
• Willingness to become a Water Quality Association (WQA) Certified Installer.
• Ability and willingness to travel locally and overnight as needed (approximately 25% travel)

Job Type

• Full-time

Required Education

• High school or equivalent

Required Experience

• Plumbing experience preferred

Other Requirements

• Driver's License
• Clean driving record
• Must pass drug test and background check

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

License/Certification

• Driver License in good standing (Required)

Willingness To Travel

• 25% (Required)

Work Location: In person