Installer III - Day Shift

Splicepm; Seattle (WA); On-site; USD 31,615 - 39,110; Full time

Benefits offered by this job

15 days of PTO

9 Paid holidays

Medical/Dental/Vision Insurance

Profit Sharing

401k + Employer Match

Paid Parental Leave

Wellness App reimbursement

Job summary

Splicepm in Seattle seeks an Installer II to assist in installing furniture and excellent customer service. This role includes disassembly and reassembly of office systems and ensuring customer satisfaction through effective communication.

The ideal candidate should have a high school diploma, 2+ years of related experience, and access to tools and a reliable vehicle. The position offers competitive pay and comprehensive benefits, making it a great opportunity for self-motivated individuals.

Qualifications

• High school diploma or equivalent required.
• Two or more years of related work experience; installation of commercial office furniture experience preferred.

Responsibilities

• Assist in receiving, delivery, and installation of furniture.
• Perform disassembly and reassembly of furniture.
• Provide backup assistance for warehouse duties.

Skills

Communication skills

Customer service skills

Understanding of product lines

Basic computer troubleshooting

Education

High school diploma or equivalent

Two or more years of related work experience

Tools

Manual and power hand tools

Reliable vehicle access

Job description

Company Overview

We are Splice. We’re passionate problem solvers who focus on providing our clients with the experience and flexibility to deliver the right solution for every single challenge. Splice is the professional services division of One Workplace, providing FF&E project integration, post-occupancy, and MAC management services acting on behalf of the client. Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it’s time to expand our team.

Splice is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Compensation ranges per hour:

Installer II $22.95 - $26.22

Installer III $24.84 - $28.39

The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.

Employee Benefits:

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• Profit Sharing
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500 per year

Position Summary

Location: South Seattle, WA

Hours: Monday - Friday; Day Shift 6:00 am - 4:00 pm plus overtime

The Installer II is responsible for assisting in the receiving, delivery, and installation of furniture at customer sites. The Installer II is one of the last points of contact for the customer in the sales process and contributes to the goal of providing the highest level of customer service and satisfaction.

ESSENTIAL FUNCTIONS

• Perform disassembly and reassembly of all Steelcase and office systems furniture
• Recommend solutions to improve and redesign the job site, or customize to get the job completed
• Accurately complete and submit required paperwork, i.e., timesheets, merchandise return
• Properly load and pack the truck for deliveries
• Knowledge & experience of wall mount applications (whiteboards, lockers)
• Provide backup assistance for all warehouse duties, as necessary
• Adherence to Operations procedures, policies, and standards of conduct off-site
• Work closely with the Operations Lead and Lead installer to coordinate on-site progress and issues.
• Assist in teaching new Installers essential job functions
• Basic computer troubleshooting ability

KNOWLEDGE, SKILLS, AND ABILITIES

• Should possess excellent communication skills; both verbal and written
• Understanding and knowledge of product lines and services offered
• Effective customer service skills
• Ability to follow instructions and adhere to department and company policies and procedures
• Mindful of maintaining safety in the work environment
• Understanding of and effective use of blueprints
• Must be able to provide own tool set as defined by OpenSquare
• Position requires ownership/access to a reliable vehicle
• Must be able to drive company vehicles (no CDL required)
• Must have a valid driver’s license in the state of Washington and maintain a good driving record, along with unexpired or current auto insurance.
• Ability to work independently with little to no supervision
• Basic understanding of hand tools (manual and power)
• Ability to meet established deadlines

EDUCATION/EXPERIENCE

• High school diploma or equivalent required
• Two or more years of related work experience; installation of commercial office furniture experience preferred

PERSONAL COMPETENCIES

Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative, and deadline-driven environment.

Time Management: Ability to multitask to meet goals, good time management skills, and ability to take ownership for project deliverables.

Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems. Convey information to all key stakeholders in both written and verbal formats. Determine and utilize the appropriate communication channels. Dedication and commitment to promote diversity, multiculturalism, and inclusion in all work activities. Collaborate in diverse teams to foster productive outcomes.

Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others.