Installer II

Colonial Group; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Colonial Group is looking for an Installation Coordinator who can manage installation projects under moderate supervision, handling paperwork and repairs while keeping management informed of delivery issues.

You will coordinate delivery and installation at customer sites, ensure timely handling of complaints, obtain building permits, and monitor warranty claims. A high school diploma or GED with at least one year of related experience is required.

Qualifications

• Requires High school diploma or GED or equivalent.
• At least 1 year of assembly or clerical experience.

Responsibilities

• Coordinate delivery and installation at customer sites.
• Ensure customer complaints are handled in a timely manner.
• Obtain building permits and verify inspections and sign-offs.
• Track warranty accounts, handle claims, and resolve issues.

Skills

Coordination

Customer service

Documentation

Issue tracking

Education

High school diploma or GED

Job description

Under moderate supervision, coordinates the installation, paperwork, and repairs for the Installation department. Keeps management advised on any issues with deliveries, material shortages, backorders and customer complaints.

• Coordinates delivery and installation of products/material at customer’s sites.
• Ensures customer complaints are handled in a timely manner.
• Obtains building permits and ensures that all local permits are obtained, inspected, and signed off.
• Tracks warranty accounts, handles claims and resolves customer complaints.

Requirements: High school diploma or General Educational Degree (GED) and one (1) year of assembly or clerical experience; or equivalent combination of education and experience.