Installer I

Service Experts Heating & AC LLC; Salem (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Service Experts Heating & AC LLC is seeking an HVAC Installer to complete residential and light commercial equipment installations. You will install heating, air conditioning, ventilation, and refrigeration units and accessories, following manufacturer specs and company requirements.

You will supervise Install Helpers, communicate with customers to answer questions, resolve issues, and ensure satisfaction while promoting our products and services.

Qualifications

• High school diploma or GED with 1+ years’ HVAC experience.
• EPA and safety certifications required.
• Knowledge of HVAC fundamentals and related accessories.
• Understanding of duct layout and installation requirements.

Responsibilities

• Install HVAC equipment and accessories in homes and small commercial settings per specs.
• Oversee Install Helpers to ensure proper execution of tasks.
• Communicate with customers to answer questions and resolve issues.
• Promote products and services to customers during service visits.
• Complete all paperwork accurately and maintain company vehicle and stock.

Skills

HVAC installation

Equipment diagnostics

Customer communication

Safety compliance

EPA certification

Education

High School Diploma/GED

Job description

Welcome!*** We are currently offering a sign on bonus of up to $2,000 for the right candidate! ***Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.Responsibilities:Works under minimal supervision to install HVAC equipment and accessories in the customer’s homeInstalls heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.Designs, fabricates, and installs various ducts and duct fittings as requiredPerforms start-ups on air conditioning and heating systems and other componentsDelivers excellent customer service and sustains high levels of customer satisfactionPromotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.Responsible for delivery and removal of equipment needed to complete the installation workEnsures company property, vehicles, and tools are being properly used, maintained, and accounted forCompletes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customerRepresents the company professionally, honestly, and ethically in all business matters and concernsResponsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company’s professional imageFollows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as neededPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devices or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposure that could cause accidentsDoes not perform acts that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 1+ years’ experience in HVAC with technical training certification requiredMust possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredKnowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessoriesProficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervisionKnowledge of the layout and installation requirements of duct work and duct fittingsMinimum Experience: 0 - 2 years Minimum Education: High School Diploma/GEDThe job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]