Installer Banking Equipment (Physical Banking Equipment)

Convergint; Carrollton (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

13 days paid time off annually

10 company holidays

Medical, Dental & Vision Plan

401K Matching Plan

Job summary

Convergint is seeking a Banking Service Technician to install and service banking equipment across client sites. The role requires hands-on work with alarms, CCTV, ATM, vaults, and related systems, plus travel to customer locations as needed.

You will troubleshoot, repair, and perform preventive maintenance while ensuring safety and security standards. Strong communication and a customer-focused mindset are essential in our collaborative culture.

Qualifications

• High School/GED or equivalent experience required.
• 1 year of banking specialist experience in commercial/industrial settings preferred.
• Experience with electronic, fire alarm & life safety, or building automation is a plus.

Responsibilities

• Install and assemble banking equipment at customer sites per specifications.
• Perform preventive maintenance and repairs on ATMs, vault doors, safes, and related equipment.
• Troubleshoot mechanical, electrical, and electronic issues.
• Read and interpret blueprints, schematics, and installation drawings; maintain service records.

Skills

Customer focus

Strong communication

Adaptability

Read blueprints

Education

High School/GED

Tools

Hamilton Systems

Diebold Systems

Job description

Build a career where values meet worldwide opportunity.Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.Who You AreYou have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Banking Service Technician.Who We AreWith 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.What you’ll do with “Our Training and Your Experience”Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Install and assemble banking equipment according to manufacturer specifications and customer requirements.Remove, relocate, and replace existing equipment during branch renovations or upgrades.Perform preventive maintenance and repairs on ATMs, vault doors, safes, cash dispensers, and related banking equipment.Troubleshoot mechanical, electrical, and electronic issues.Read and interpret blueprints, schematics, installation drawings, and technical manuals.Coordinate with project managers, contractors, branch personnel, and equipment manufacturers.Ensure all installations comply with safety regulations, security standards, and company procedures.Conduct equipment testing and operational inspections upon completion of installations.Maintain accurate service records, installation reports, and inventory documentation.Travel to customer sites as required, including overnight travel when necessary.Operate hand tools, power tools, forklifts, lifts, and other installation equipment safely.Train customers on proper operation and basic maintenance of installed equipment.What You’ll NeedWorking knowledge of drive up, locking and electronic systems specific to banking industry.Basic knowledge of Digital Video Recorders (DVR’s) and Network Video Recorders (NVR’s) connected to the remote system.Solid knowledge of mechanical and electrical systems.Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.Strong communication skills both oral and written.Adaptability – Responds effectively to changes in situation or information.Company BenefitsConvergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:10 Company Holidays and Paid Time Off starting at 13 days annuallyFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement plan or company vehicleCorporate Social Responsibility DayCell phone reimbursement (if applicable)Paid parental leaveRequirements:Education: High School/GED or equivalent experienceRequired Experience:Ability to read blueprints and technical drawings.1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting.Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automationExperience with Hamilton and Diebold SystemsPreferred Experience: (but not required):Technical diploma and/or equivalent trade experience (e.g. Electrician)Technical, mechanical, electrical, or construction experienceProficiency in Microsoft Office and mobile reporting applicationsConvergint is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available.Convergint is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.