Field Service Technician

Quality Sterilizer Services Inc; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Quality Sterilizer Services Inc. seeks an on-site Field Service Technician to install, inspect, troubleshoot, and repair sterilizers, autoclaves, washers, and related equipment across the Dallas–Fort Worth metroplex.

You will diagnose mechanical, electrical, and plumbing issues, perform calibrations, document all service activities, and communicate findings and recommended maintenance to customers. Flexibility for travel and occasional extended hours is required.

Qualifications

• Technical and mechanical aptitude with experience servicing sterilizers, autoclaves, washers, or similar devices.
• Basic electrical and plumbing skills, including reading schematics and using diagnostic tools.
• Strong troubleshooting and problem-solving to identify root causes and implement repairs and preventive maintenance.
• Clear verbal and written communication with customers, documenting service work and following work orders.

Responsibilities

• Install, inspect, troubleshoot, repair sterilizers, autoclaves, washers, and related equipment.
• Perform preventive maintenance and calibrations to meet safety and performance standards.
• Diagnose mechanical, electrical, and plumbing issues; replace parts as needed.
• Document service activities, prepare reports, and communicate findings to customers.

Skills

Technical aptitude

Electrical skills

Troubleshooting

Communication

Time management

Safety & compliance

Education

High school diploma

Technical training

Tools

Diagnostic tools

Multimeter

Job description

Company Description

Quality Sterilizer Services Inc. specializes in the service, repair, and preventative maintenance of steam sterilizers, autoclaves, and a wide range of washing equipment, including washer sterilizers, glassware washers, instrument washers, tunnel washers, and rack and cage washers. The company also supports sterile processors, water systems, bedding dispensers, bottle fillers, ultrasonic cleaners, steam generators, environmental chambers, dryers, ovens, and warming cabinets. In addition, Quality Sterilizer Services Inc. services surgical lights and surgical tables, ensuring reliable performance in critical environments. The customer base includes organizations in the life sciences, research, education, testing, and medical industries, offering technicians exposure to diverse equipment and settings. Team members contribute directly to safe, compliant, and efficient operations in laboratories, healthcare facilities, and research institutions.

Role Description

This is a full-time, on-site Field Service Technician role located in the Dallas–Fort Worth Metroplex. The Field Service Technician will travel to customer locations to install, inspect, troubleshoot, repair, and perform preventative maintenance on sterilizers, autoclaves, washers, and other related equipment. Day-to-day responsibilities include diagnosing mechanical, electrical, and plumbing issues, replacing parts, performing calibrations, and verifying proper operation to meet safety and performance standards. The technician will document all service activities, prepare reports, and communicate clearly with customers about findings, solutions, and recommended maintenance. The role also involves coordinating scheduling, maintaining tools and parts inventory, and adhering to company and customer safety protocols while delivering responsive, professional service.

Qualifications

• Technical and mechanical aptitude, with experience servicing equipment such as sterilizers, autoclaves, washers, or similar laboratory/medical devices.
• Basic electrical and plumbing skills, including reading schematics, using diagnostic tools, and safely working with powered equipment.
• Strong troubleshooting and problem-solving skills to identify root causes and implement effective repairs and preventative maintenance.
• Clear verbal and written communication skills for interacting with customers, documenting service work, and following work orders.
• Ability to work independently in the field, manage time effectively, and prioritize multiple service calls in the Dallas–Fort Worth area.
• Commitment to safety, quality, and regulatory compliance within life sciences, medical, and research environments.
• Valid driver’s license and reliable transportation for travel to customer sites; willingness to occasionally work flexible hours.
• High school diploma or equivalent required; technical training or certification in electronics, mechanics, or biomedical equipment is preferred.
• Previous experience as a field service technician or in maintenance within laboratory, healthcare, or industrial settings is a plus.