Installation Technician II

AVI-SPL; Tucson (AZ); On-site; USD 34,440,000 - 48,216,000; Full time

Benefits offered by this job

Medical benefits including vision and

Paid holidays and PTO

Training and professional development

Job summary

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences and enable organizations to thrive. This role involves performing installation tasks for contracted projects, leading and directing installation crews on smaller jobs, coordinating with the Project Manager, and ensuring safety, quality, and customer satisfaction on site.

Ideal candidates have 2–4 years of audiovisual installation experience, strong communication skills, and

Qualifications

• Minimum 2–4 years of audiovisual installation experience.
• High School Diploma or equivalent required.
• Valid driver’s license and clean driving record.
• Ability to read schematics and blueprints.
• Strong communication with clients and team members.

Responsibilities

• Perform installation tasks and client training as per project scope and directives.
• Demonstrate on-site leadership and oversee Level 1 Technicians quality of work.
• Read project schematics and architectural/construction blueprints.
• Use hand and power tools to solder and crimp connectors for AV installations.
• Test point-to-point cabling and system functionality.
• Track and secure equipment and tools on site.
• Coordinate with Project Manager and report progress daily.
• Travel to various job sites as required.
• Support team with evolving priorities and tasks.

Skills

Strong communication & interpersonal

AV systems knowledge

Low-voltage cabling install/troubles

Read/interpret schematics

Site leadership on small projects

Tool usage safety

Driver's license & clean record

On-site coordination & scheduling

Customer liaison on site

Independent, deadline-driven

Education

High School Diploma or equivalent

Job description

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Who We Are

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

What You’ll Do

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Day-To-Day Responsibilities

• Perform installation tasks and client training as noted in job summary based on project scope and directives
• Demonstrate job site leadership and oversee Level 1 Technicians quality of work
• Read and interpret project system schematics and architectural/construction blueprints
• Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks
• Test point to point cabling and functionality of systems
• Track, manage and secure all associated equipment and tools on jobsite
• Work with office staff to initiate return material authorizations as needed
• Communicate daily job site status to the Project Manager
• Act as customer liaison on site per project scope and directives - direct on-site change requests to Project Manager for confirmation and final direction
• Communicate and coordinate with other trades on site
• Travel to various job sites required
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Items To Consider

• AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
• This position will generally work on customer sites and may deal with a construction site type of work environment.

Must-Haves

WHAT WE’R LOOKING FOR

• Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.
• Intermediate understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
• Intermediate proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.
• Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.
• Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services). Ability to lead site teams on small projects.
• Ability to lead site teams on small projects.
• Ability to use hand and power tools in a safe and efficient manner.
• Ability to work and think independently to meet deadlines.
• Intermediate knowledge and use of specific test equipment for required applications.
• Intermediate knowledge and application of industry installation safety codes and standards.
• Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.
• Ability to advise Project Engineer in developing solutions to complex technical issues.
• Ability to assist Programmer in loading and testing code on site.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards.
• Minimum of 2 - 4 years of audiovisual installation experience required.
• Minimum of a High School Diploma or equivalent required.
• Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment.
• Employees driving fleet vehicles must meet eligibility requirements; comply with all guidelines, including telematics monitoring, vehicle maintenance schedules, proper use of assigned fuel and toll devices.

Nice-To-Haves

• Formal education in Audio Visual, Electronics or related field preferred
• External Training:
• Valid and current AVIXA CTS General Certification preferre
• Specific industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements
• OSHA 30-Hour Construction Course
• Ability to obtain formal approved clearances (Government or system specific) may be required

Physical Requirements

• Frequent standing, walking, and physical activity.
• Regular bending, kneeling, and reaching.
• Climbing, overhead work, and working at heights.
• Use of tools and equipment as required.
• Frequently lift and/or move up to 50 pounds.
• Heavier lifting may require assistance or mechanical support.
• Warehouse, field, or construction environments.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

More About Us

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.