Installation Technician II

AVI-SPL, Inc.; Franklin (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & PTO

Training and development opportunities

Job summary

AVI‑SPL is seeking an Installation Technician 2 to perform installation tasks for contracted projects, including cable pulls, terminations, and rack wiring. You will lead and direct installation crews on smaller projects, coordinating with the Project Manager to meet time, scope, budget, quality, safety, and customer satisfaction goals.

This role requires strong communication, AV systems knowledge, and the ability to read schematics, install low‑voltage cabling, and troubleshoot issues.

Qualifications

• Strong verbal and written communication for client interactions and teamwork.
• Intermediate understanding of audio‑visual systems including projectors, displays, and conferencing gear.
• Experience installing, terminating, and troubleshooting low‑voltage cabling and associated hardware.
• Ability to diagnose and resolve AV equipment issues and read schematics/blueprints.

Responsibilities

• Perform installation tasks per project scope and directives.
• Lead Level 1 Technicians on smaller projects with guidance from Project Manager.
• Read and interpret project schematics and blueprints.
• Test point‑to‑point cabling and system functionality; document status.
• Coordinate with Project Manager and other trades; travel to various job sites.

Skills

Communication

AV systems basics

Low-voltage cabling

Troubleshooting

Team leadership

Independent work

Tool usage

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Test equipment

Soldering & crimping

Job description

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

WHAT YOU’LL DO

The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Day-To-Day Responsibilities:

• Perform installation tasks and client training as noted in job summary based on project scope and directives
• Demonstrate job site leadership and oversee Level 1 Technicians quality of work
• Read and interpret project system schematics and architectural/construction blueprints
• Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks
• Test point to point cabling and functionality of systems
• Track, manage and secure all associated equipment and tools on jobsite
• Work with office staff to initiate return material authorizations as needed
• Communicate daily job site status to the Project Manager
• Act as customer liaison on site per project scope and directives - direct on‑site change requests to Project Manager for confirmation and final direction
• Communicate and coordinate with other trades on site
• Travel to various job sites required
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Items to Consider:

• AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
• This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE’RE LOOKING FOR

Must-Haves

• Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.
• Intermediate understanding of audio‑visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
• Intermediate proficiency in installing, terminating, and troubleshooting low‑voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.
• Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.
• Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP‑based systems, streaming, cloud‑based services). Ability to lead site teams on small projects.
• Ability to lead site teams on small projects.
• Ability to use hand and power tools in a safe and efficient manner.
• Ability to work and think independently to meet deadlines.
• Intermediate knowledge and use of specific test equipment for required applications.
• Intermediate knowledge and application of industry installation safety codes and standards.
• Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.
• Ability to advise Project Engineer in developing solutions to complex technical issues.
• Ability to assist Programmer in loading and testing code on site.
• Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL Driving Privileges standards.
• Minimum of 2 - 4 years of audiovisual installation experience required.
• Minimum of a High School Diploma or equivalent required.

Employees operating company or personal vehicles for business purposes must be legally authorized to drive, maintain a valid driver’s license and provide proof of coverage, meeting all minimum required insurance coverage as a condition of employment.

Employees driving fleet vehicles must meet eligibility requirements; comply with all guidelines, including telematics monitoring, vehicle maintenance schedules, proper use of assigned fuel and toll devices.

Nice-To-Haves

• Formal education in Audio Visual, Electronics or related field preferred
• External Training:
  • Valid and current AVIXA CTS General Certification preferred
  • Specific industry specific and manufacturer training / certifications to meet AVI‑SPL skill/ability requirements
  • OSHA 30‑Hour Construction Course
  • Ability to obtain formal approved clearances (Government or system specific) may be required

PHYSICAL REQUIREMENTS

Frequent standing, walking, and physical activity.

Regular bending, kneeling, and reaching.

Climbing, overhead work, and working at heights.

Use of tools and equipment as required.

Frequently lift and/or move up to 50 pounds.

Heavier lifting may require assistance or mechanical support.

Warehouse, field, or construction environments.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.