Installation Technician - CNC Machine Tool

Fives Intralogistics; Fond du Lac (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation with overtime

Paid port-to-port travel

Vehicle allowance

Daily Per Diem

Weekend Stay Incentive

Frequent Flyer & Travel Rewards

Cell Phone Allowance

Technical Training & Development

Hands-on field experience

Potential for higher earnings through0

Job summary

Fives HPM | Giddings & Lewis is seeking an Installation Technician to install, align, commission, and service machine tools at customer facilities across North America and internationally. The role requires strong mechanical and electrical troubleshooting, and experience with CNC-controlled equipment.

The technician will lead installation activities, collaborate with customers and contractors, and deliver exceptional field-based support while traveling extensively.

Qualifications

• Associate degree or equivalent; 4–6 years related experience and/or training.
• Strong mechanical and electrical aptitude.
• Experience with CNC controls such as FANUC, Siemens or Heidenhain.
• Ability to coordinate installation activities with customers and contractors.

Responsibilities

• Report schedules, issues and daily updates with Installation Manager.
• Lead and coordinate machine installation, checkout and acceptance.
• Install, maintain, and instruct operators on CNC controls for standalone machines.
• Troubleshoot equipment using test instruments and calibration equipment.
• Coordinate with customer engineers, Millwrights, Electricians, and Pipe Fitters.
• Perform health checks and recertifications on installed machines.
• Prepare service and installation reports and documentation.
• Interface with customers to ensure safe, efficient installations.

Skills

Mechanical troubleshooting

Electrical troubleshooting

CNC controls

Installation leadership

Customer collaboration

Field service

Education

Associate degree or equivalent

Tools

CNC controls (FANUC/Siemens/Heidenhain)

Job description

Join Our Team!

This is a highly travel-oriented technical position responsible for the installation, startup, alignment, checkout, and service of machine tools and associated equipment at customer facilities throughout North America and internationally. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, experience working with CNC-controlled equipment, and the ability to lead installation activities while collaborating with customer personnel, contractors, and cross-functional teams. This role requires a self-motivated individual who enjoys hands-on technical work, problem-solving, and delivering exceptional customer support in a field-based environment.

INSTALLATION TECHNICIAN

Fives HPM | Giddings & Lewis

Join Our Team!

This is a highly travel-oriented technical position responsible for the installation, startup, alignment, checkout, and service of machine tools and associated equipment at customer facilities throughout North America and internationally. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, experience working with CNC-controlled equipment, and the ability to lead installation activities while collaborating with customer personnel, contractors, and cross-functional teams. This role requires a self-motivated individual who enjoys hands-on technical work, problem-solving, and delivering exceptional customer support in a field-based environment.

What We Offer

• Competitive Compensation with significant overtime opportunities based on travel and customer support needs
• Paid Port-to-Port Travel: Your paid workday begins when you depart for your assignment and continues through your return, providing additional earning potential
• Vehicle Allowance for eligible field-based positions
• Daily Per Diem while traveling
• Weekend Stay Incentive: Receive an additional stipend per weekend, plus applicable per diem, when business needs require you to remain at your travel location rather than return home
• Frequent Flyer & Travel Rewards: Build airline miles and eligible travel rewards through frequent business travel, subject to company travel policies and the applicable rewards program
• Cell Phone Allowance to support your work in the field
• Technical Training & Development to build your knowledge and advance your field service expertise
• Extensive Hands-On Experience working directly with customers and advanced industrial equipment
• Opportunity to Earn More Through Travel & Overtime, making this an attractive position for technicians looking to maximize their earning potential

Learn more about our company: www.fivesgroup.com

About Fives

Corporate Group Overview

Fives is an industrial engineering group with a heritage of more than 200 years. Fives designs and delivers machines, process equipment, and production lines for the world's largest industrial companies around the world. We are committed to making industry smarter, more efficient, and more sustainable.

Site Company Overview

Fives HPM designs, builds, installs, and services advanced machine tools and manufacturing systems used by leading manufacturers worldwide. Our team delivers innovative solutions that maximize productivity, precision, and reliability for customers across aerospace, defense, automotive, energy, and industrial markets.

Business Unit Overview

The High Precision Machines (HPM) Division specializes in world-class machine tool technology, automation systems, and aftermarket services that support customers throughout the lifecycle of their equipment.

Position Summary

The Installation Technician is responsible for installing, assembling, aligning, commissioning, and supporting Fives machine tools and associated equipment at customer facilities throughout North America and internationally. This position works independently and in collaboration with customer personnel, contractors, and internal teams to ensure machine installations are completed safely, efficiently, and in accordance with performance and quality specifications.

The role requires a strong understanding of mechanical, electrical, and CNC systems and performs assignments based on verbal or written direction from the Installation Manager, Service Coordinator/Specialist, engineering documentation, assembly drawings, electrical schematics, and other technical resources. The Installation Technician leads and coordinates installation activities, troubleshoots equipment issues, performs machine checkout and acceptance activities, and supports machine startup and operational readiness.

This position also evaluates machine performance, verifies installation accuracy, conducts health checks and recertifications, provides operator and maintenance training, and performs field service and repair activities as required. The Installation Technician works directly with customers to deliver a positive service experience, identify and communicate project risks or delays, document installation and service activities, and provide feedback that contributes to the continuous improvement of Fives products, processes, and customer support operations.

Key Responsibilities

• Report and communicate schedules, issues and daily updates with Manager.
• Recommend design improvements, seek to increase efficiency in different work areas.
• Operate machines as needed throughout the course of the build cycle.
• Install, maintain, and instruct operators and maintenance personnel on computer controls associated with standalone machine tools.
• Utilize various types of test instruments, such as VOM and an oscilloscope; working knowledge of laser measurement devices.
• Manage all functions of a machine installation; work with and instruct customer’s engineering employees, customer contracted Millwrights and Riggers, Electricians, and Pipe Fitters. Supervise and manage all individuals associated with the machine installation and check-out.
• Assist with Run-Offs required for machine acceptance.
• Identify issues and delays that effect the performance of each install project.
• Perform Health Checks and Recertification on machines in the field.
• Perform Service on machines after installation by analyzing the malfunctions, making minor adjustments, recommending and assisting with repair parts orders, and performing actual repair work.
• Prepare service reports, expense reports, installation reports, and other special reports as requested by the supervisor.
• Use a laptop computer to interface/troubleshoot axis drives, spindle drives and vendor controls.

Qualifications

• Associate degree or equivalent from a two-year college or technical school.
• Four to six years related experience and/or training.
• High level mechanical and electrical aptitude.
• High level troubleshooting machine tool issues.
• Experience with CNC controls such as FANUC, Siemens or Heidenhain, preferred but general CNC controls knowledge is acceptable.
• Ability to handle Customer and OEM factory deadlines and issues.
• Read and interpret Assembly drawings, layouts, and Bills of Material.
• Read and interpret Electrical schematics.
• Work with English and Metric measurements.
• Operate gages such as OD and ID Micrometers, Verniers, Gage Blocks, etc.
• Continual use of hand tools for various operations - drill, tap, ream, file, chip, fit, straighten, etc.
• Operate small machines - lathe, grinder, drill press, belt sander, etc.
• Solid understanding of Microsoft Office tools such as Word, Excel, and Outlook.