Installation Technician

AT&T; Sunnyvale (CA); On-site; USD 41,787 - 74,152; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Paid Time off

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T is hiring Installation Technicians in Sunnyvale, CA. You will install and activate high-speed broadband, Wi‑Fi and voice services at customers’ homes and small businesses, delivering top-tier service and solutions.

Work involves climbing, ladders, and occasional overtime, with a structured sign-on bonus tied to tenure. You’ll start with comprehensive training, and compensation ranges from $20.09 to $35.65 per hour, with typical annual earnings around $57,970, depending on geography and

Qualifications

• High School Diploma or GED required.
• Valid driver’s license required.
• Ability to lift up to 60 lbs and work at heights.
• Overtime, weekend availability may be needed.

Responsibilities

• Install and activate high-speed broadband, Wi-Fi and voice services at customers' homes and businesses.
• Meet and greet customers as a trusted expert and deliver best-in-class service.
• Troubleshoot and resolve installation issues and ensure customer satisfaction.

Skills

Installation

Customer service

Problem solving

Driving

Education

High School Diploma or GED

Job description

$5,000.00 Sign on Bonus currently available**. (Not applicable to internal employees.)

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

OurInstallation Technicians earn between $20.09 and $35.65 hourly. With our amazing wage opportunities, our average starting earnings begin at $57,970 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What’s a typical day like?

You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a Wi‑Fi network, one thing is true, no two days will be the same.

Want to be considered?

• Work a flexible schedule, including evenings and weekends.
• Possess a valid statedriver’s license.
• Lift and move up to 60 lbs. – some of our ladders weigh 50–60 lbs.
• Weigh less than 325 lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre‑employment assessments.
• Have a High School Diploma or GED

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Ready to take your career on the road to success? Apply today!

Sign‑on bonus payout schedule:

• $ 1,000 after completion of ninety (90) days of service (Employee must have no COBC violations and no written disciplinary actions)
• $ 1,500 after completion of six (6) months of service (Employee must have no COBC violations and no written disciplinary actions)
• $ 2,500 after completion of one (1) year of service (Employee must have no COBC violations and no written disciplinary actions)

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

Contact with Customers/Candidates/Clients

Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

Handling/Proximity to Sensitive Information

Weekly Hours: 40

Time Type: Regular

Location: Sunnyvale, California

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.