Installation Technician

att; Santa Clara (CA); On-site; USD 57,566,000 - 102,152,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

PTO & holidays

Sick leave

Parental leave

Adoption reimbursement

Disability benefits

Life insurance

Supplemental benefits

EAP

Employee discounts

Job summary

AT&T in Santa Clara, California, is hiring Installation Technicians to install and activate our state-of-the-art technology, delivering high‑quality service and customer satisfaction. You’ll work independently at customers’ homes and businesses, solving problems and ensuring seamless broadband, Wi‑Fi and voice installations.

Typical duties include climbing, ladder work, and lifting heavy equipment. Flexible scheduling, valid driver’s license, and a High School Diploma or GED are required, with

Qualifications

• Must be able to work flexible hours including evenings and weekends.
• Valid driver’s license is required.
• Lift and move up to 60 lbs and work at heights up to 28 ft.
• Must be able to pass pre-employment assessments.
• High School Diploma or GED required.

Responsibilities

• Install and activate high‑speed broadband, Wi‑Fi and voice services at customer locations.
• Provide best‑in‑class service and customer education.
• Work independently at customers’ homes and businesses.
• Troubleshoot and resolve basic installation issues.
• Meet new people daily and deliver a positive experience.

Skills

Flexible schedule

Valid driver’s license

Lifting up to 60 lbs

Ladder safety (325 lbs limit)

Climb to 28 ft

Overtime availability

Wire & cable color identification

Pre-employment assessments

High School Diploma or GED

Education

High School Diploma or GED

Tools

None specified

Job description

$5,000.00 Sign on Bonus currently available. (Not applicable to internal employees.)

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

OurInstallation Techniciansearn between$20.09 and $35.65 hourly.With our amazing wage opportunities, our average starting earnings begin at$57,970per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Visioncoverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a Wi‑Fi network, one thing is true, no two days will be the same.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings andweekends.
• Possess a valid statedriver’slicense.
• Lift and move up-to 60 lbs. – some of our ladders weigh 50-60 lbs.
• Weigh less than 325lbs., required for ladder safety.
• At times work in smallspaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holidaywork.
• Identify wire and cablecolors.
• Qualify onpre-employmentassessments.
• Have a High School Diploma or GED

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Sign-on bonus is paid out as follows:

Payout Schedule:

• $ 1,000 after completion of ninety (90) days of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 1,500 after completion of six (6) months of service(Employee must have no COBC violations and no written disciplinary actions)
• $ 2,500 after completion of one (1) year of service(Employee must have no COBC violations and no written disciplinary actions

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

Contact with Customers/Candidates/Clients

Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

Handling/Proximity to Sensitive Information

Weekly Hours: 40

Time Type: Regular

Location: Santa Clara, California

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.