Installation Technician

AT&T; Pensacola (FL); On-site; USD 36,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off

Paid Parental Leave

Disability Benefits

Life Insurance

Employee Discounts

Job summary

AT&T is seeking an Installation Technician in Pensacola, FL to install high‑speed broadband, Wi‑Fi and voice services at customers’ homes and small businesses. You’ll work independently in varied environments with a focus on customer satisfaction and problem solving.

Expect a pay range described in the posting, along with comprehensive benefits and extensive paid training to grow your career with AT&T.

Qualifications

• Customer service experience and a can-do attitude.
• Valid state driver’s license required.
• Must be physically able to lift up to 60 lbs and work in confined spaces.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Install high-speed broadband, Wi‑Fi and voice services at customer sites.
• Set up, test and activate equipment for a seamless customer experience.
• Troubleshoot issues and escalate where needed while ensuring safety.

Skills

Customer service

Driving license

Physical fitness

Problem solving

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Our Installation Technicians earn between $17.26 and $31.00 an hour. Our average starting salary is $35,906 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings and weekends


• Possess a valid state driver’s license


• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs


• Weigh less than 325 lbs., required for ladder safety


• At times work in small spaces or aloft (up to 28 ft.)


• Be available for overtime, emergency call outs and holiday work


• Identify wire and cable colors


• Qualify on pre-employment assessment

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage


• 401(k) plan


• Tuition reimbursement program


• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.


• Paid Parental Leave


• Paid Caregiver Leave


• Additional sick leave beyond what state and local law require may be available but is unprotected


• Adoption Reimbursement


• Disability Benefits (short term and long term)


• Life and Accidental Death Insurance


• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal


• Employee Assistance Programs (EAP)


• Extensive employee wellness programs


• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours

40

Time Type

Regular

Location

Pensacola, Florida

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.