Installation Technician

AT&T; Jacksonville (FL); On-site; USD 37,812 - 65,336; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Paid time off

Job summary

AT&T is seeking an Installation Technician to install and activate state-of-the-art technology at customers’ homes and businesses. You’ll work independently, meet new people daily, and be rewarded for quality service.

The role focuses on installing broadband, Wi‑Fi, and voice services while solving problems on customer sites. You will need a valid driver’s license, be able to lift up to 60 lbs, and be available for evenings, weekends, and overtime.

Qualifications

• Valid state driver’s license
• Ability to lift and move up to 60 lbs
• Willingness to work evenings and weekends
• Pre‑employment assessment may be required

Responsibilities

• Install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes or small businesses.
• Provide best‑in‑class service and troubleshoot issues on site.
• Meet new people daily and resolve problems to ensure customer satisfaction.
• Work independently as a trusted installation technician in a dynamic environment.

Skills

Installation

Customer service

Driver's license

Job description

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the‑art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi‑Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Our Installation Technicians earn between $18.15 and $31.45 an hour. Our average starting salary is $37,752 per year. Not to mention all the other amazing rewards that working at AT&T offers.

Want to be considered? You’ll need to:

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency call outs and holiday work
• Identify wire and cable colors
• Qualify on pre‑employment assessment

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Visioncoverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Weekly Hours: 40

Time Type: Regular

Location: Jacksonville, Florida

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.