Installation Technician

Accel Entertainment; Dubuque (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Accel Entertainment, a leader in providing gaming and amusement devices, is seeking an Installation Technician. Ideal candidates will enjoy working in diverse environments and have the opportunity to develop skills in technical installation and customer support. The position includes competitive benefits as well as a supplied vehicle for work.

Benefits

Health insurance including vision and dental

401(k) with match

Paid time off and paid holidays

Qualifications

• Relevant experience preferred but not required, such as in ATM, amusement, gaming, or fields showing mechanical aptitude.
• Valid driver’s license and minimum age of 21.
• Capable of lifting/pushing up to 300-1100 pounds with assistance.

Responsibilities

• Install and maintain amusement equipment at various customer locations.
• Troubleshoot and repair amusement devices as needed.
• Manage installation truck's inventory for necessary parts.

Skills

Customer Service

Problem-Solving

Organizational Skills

Education

High school diploma or equivalent

Job description

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About Us

Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.

About Us

Accel Entertainment partners with small business owners to help their businesses thrive. We provide regulated electronic gaming machines and amusement devices in customized, inviting spaces and then support the partnership with best-in-class service, marketing, and dedicated relationship management to continue to improve business results. With a strong culture of compliance, Accel is the largest distributed gaming operator, committed to helping its local business partners succeed. We provide video gaming terminals, redemption terminals and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops and fraternal and veteran establishments across the country.

Job Description

Position Basics

• Technicians are responsible for the delivery and installation of Amusement equipment in bars, restaurants, gas stations, truck stops, etc.,
• Will train inexperienced candidates
• Hiring for day shift Monday-Friday
• Company-supplied vehicle + fuel card
• Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards
  
  

About Accel Entertainment

Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business.

Qualifications

• Great Customer Service
• High school diploma or equivalent
• Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
• Ability to communicate effectively & follow written or verbal instruction
• Strong organizational, problem-solving, analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Minimum of 21 years of age
• Frequently required to lift/push weights up to 300 pounds with assistance of an appliance dolly
• Frequently required to lift/push up to 1100 pounds with assistance from teammate and an appliance dolly
  
  

Summary

The primary responsibilities of this position include, but are not limited to, maintaining and repairing and installing, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.

Duties And Responsibilities

• Assists in the installation of amusement equipment at various customer locations.
• Maintenance of accurate records and paperwork and communication of all data on customer sites.
• Troubleshoots amusement devices and repair as needed
• Completes all necessary documentation for device entry and logs
• Delivers product from company location to customer locations
• Communicates with call center to efficiently manage installations
• Manages inventory of the installation truck to ensure parts are available when repairs are needed
  
  

#AEGaming

Base Pay Range

$18+/hour

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Gambling Facilities and Casinos

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