Installation Technician

ADT; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual work environment

401(k) matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT is seeking a customer-focused technician to provide security solutions in Charlotte, NC. Your role will involve working with customers to design and install optimal security systems tailored to their needs. You'll ensure proper installation and test all equipment for functionality while maintaining a clean and safe work environment.

This position requires strong communication skills and a high school diploma, with electronic trade training being a plus. Notable benefits include full medical coverage, 401(k) matching, and professional growth opportunities.

Qualifications

• Customer focused and customer driven mindset.
• Valid driver's license is required.
• Electronic Trade School training is a plus.

Responsibilities

• Work with the customer to determine optimal system and equipment.
• Install and test all equipment to ensure proper functionality.
• Evaluate information provided to recommend best solutions.
• Pursue safety practices to safeguard against injury.
• Collect all debris, and clean the site post-installation.

Skills

Customer focused

Technical aptitude

Strong verbal communication

Thrive in uncertainty

Valid driver's license

High School degree or equivalent

Electronic Trade School training

Education

High School degree or equivalent

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Our mission is to help save lives for a living. Join our team today and put purpose behind your paycheck. WeAreADT.

At ADT, we’ve been in the business of helping save lives for more than 150 years. Our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. For more information, visit www.adt.com or follow us on social media.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Qualifications

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus

What’s in it for you?

• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.