Installation Technician

AT&T; Brooklyn Heights (OH); On-site; USD 48,006 - 66,949; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Job summary

AT&T in Brooklyn Heights, OH seeks Installation Technicians to connect customers to our broadband, Wi‑Fi and voice services. You’ll install, test, and activate state‑of‑the‑art technology in homes and small businesses, delivering reliable service and a positive experience.

You’ll work 40 hours per week, including evenings and weekends, with paid training and opportunities for career growth. A valid driver’s license, ability to lift up to 60 lbs, and a flexible schedule are required.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license required.
• Ability to lift up to 60 lbs and work in varying spaces.
• Flexibility to work evenings and weekends; overtime may be required.
• Identify wire and cable colors; pre-employment assessments may apply.

Responsibilities

• Install and activate broadband, Wi‑Fi, and voice services at customers’ homes or businesses.
• Meet new people daily and provide best‑in‑class service.
• Troubleshoot and resolve issues, escalate when needed.

Skills

Valid driver's license

Lift 60 lbs

Flexible schedule

Overtime availability

Education

High School Diploma or GED

Job description

Overview

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers

Compensation

Our Installation Technicians earn between $23.08 and $32.21 hourly. With our amazing wage opportunities, our average starting earnings begin at $47,996 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Typical Day

What’s a typical day like? You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Qualifications

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325lbs., required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency callouts and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessments.
• Have a High School Diploma or GED

Career Development

Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.

Related Positions

If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit!

Apply

Ready to take your career on the road to success? Apply today!

Job Details

Weekly Hours: 40

Time Type: Regular

Location: Brooklyn Heights, Ohio

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.