Installation/Service Technician

Culligan International; Kalamazoo (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Culligan International is seeking a detail-oriented Installer/Service Technician in Kalamazoo, MI. You will be responsible for installing and servicing water treatment systems, ensuring compliance with safety standards, and delivering exceptional customer service. This role requires strong problem-solving skills, mechanical experience, and the ability to work independently.

Benefits

401(k)

401(k) matching

Company car

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Qualifications

• Plumbing or mechanical experience preferred (license a plus).
• Valid driver’s license with a clean driving record.
• Ability to lift up to 100 lbs and work in various environments.

Responsibilities

• Install and set up water treatment equipment at customer locations.
• Perform routine maintenance and service calls.
• Diagnose issues with water systems and recommend solutions.

Skills

Problem-solving

Attention to detail

Communication

Customer service

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Tuition assistance

We're currently seeking a reliable, detail-oriented Installer/Service Technician to join our team and help bring pure water to our customers. As a Culligan Water Installer/Service Technician, you will be responsible for installing, configuring, and servicing residential and light commercial water treatment systems including water softeners, filtration systems, reverse osmosis systems, and other Culligan products.

Responsibilities:

• Install and set up water treatment equipment at customer locations according to specifications and safety standards
• Perform routine maintenance and service calls
• Diagnose issues with water systems and recommend appropriate solutions
• Provide clear instructions and education to customers on system operation and maintenance
• Ensure all installations comply with local plumbing and building codes
• Maintain accurate records of work completed and parts used
• Deliver excellent customer service and represent Culligan in a professional manner
• Load and unload equipment and tools safely
• Maintain a clean and organized company vehicle and workspace

Requirements:

• High school diploma or equivalent
• Plumbing or mechanical experience preferred (license a plus)
• Valid driver’s license with a clean driving record
• Ability to lift up to 100 lbs and work in a variety of environments (crawl spaces, attics, etc.)
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Must be dependable, punctual, and able to work independently