Installation/Service Technician

McCardel - Culligan; Alpena (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid holidays

Paid time off

401(k) with company match

Training & career development

Tools provided

Advancement opportunities

Community impact

Job summary

McCardel Culligan is seeking a Service & Installation Technician to install, maintain, and repair residential and commercial water treatment systems. You will diagnose issues, perform maintenance, and help customers get the most from their systems.

The role blends hands-on technical work with customer service, offering training for those with strong mechanical skills and a commitment to quality. Join a team focused on delivering clean water and great service.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude with troubleshooting and problem-solving skills.
• Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required; training provided.

Responsibilities

• Install, service, and repair Culligan water treatment equipment.
• Perform preventative maintenance and diagnose mechanical or operational issues.
• Conduct water quality testing and recommend appropriate treatment solutions when needed.
• Educate customers on operation, maintenance, and benefits of their water treatment systems.
• Complete service documentation accurately using company systems.
• Maintain a professional, courteous, and customer-focused attitude during every service call.
• Follow company safety standards and installation procedures.
• Communicate effectively with dispatch, office staff, and fellow team members.
• Maintain company vehicles, tools, and equipment in a clean and organized manner.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Safety awareness

Education

High school diploma

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

McCardel Culligan

Are you looking for a career where no two days are the same? Do you enjoy solving problems, working with your hands, and providing outstanding customer service? At McCardel Culligan, our Service & Installation Technicians do more than install equipment they build lasting customer relationships and help families and businesses enjoy clean, high-quality water every day.

If you're dependable, mechanically inclined, and take pride in doing quality work, we'd love to hear from you.

About Us

For more than 85 years, Culligan has been a trusted leader in water treatment, providing innovative solutions that improve water quality for homes and businesses. At McCardel Culligan, we're passionate about delivering clean, safe, and great-tasting water while creating exceptional customer experiences. Our mission is simple: improve the well-being of every customer we serve.

Position Overview

As a Service & Installation Technician, you'll install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. Every day brings a new challenge as you diagnose issues, perform preventative maintenance, and help customers get the most from their water treatment systems.

This role combines hands-on technical work with customer service, making it an excellent opportunity for someone who enjoys problem-solving, working independently, and making a positive impact in customers' homes and businesses.

Key Responsibilities

• Install, service, and repair Culligan water treatment equipment.
• Perform preventative maintenance and diagnose mechanical or operational issues.
• Conduct water quality testing and recommend appropriate treatment solutions when needed.
• Educate customers on the operation, maintenance, and benefits of their water treatment systems.
• Complete service documentation accurately using company systems.
• Maintain a professional, courteous, and customer-focused attitude during every service call.
• Follow company safety standards and installation procedures.
• Communicate effectively with dispatch, office staff, and fellow team members.
• Maintain company vehicles, tools, and equipment in a clean and organized manner.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude with strong troubleshooting and problem-solving skills.
• Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required. We provide training for the right candidate.
• Excellent customer service and communication skills.
• Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
• Valid driver's license with a clean driving record.
• Dependable, organized, and self-motivated.
• Ability to work Monday through Friday, with occasional flexibility as needed.

What We Offer

• Competitive hourly pay is based on experience, between $18.00 – $20.00 with overtime opportunities.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid holidays and paid time off.
• 401(k) retirement plan with company match.
• Paid training and ongoing career development opportunities.
• Company-provided tools and equipment (if applicable).
• Supportive team environment with opportunities for advancement.
• The opportunity to make a meaningful difference by improving the quality of water for homes and businesses in your community.

Why Join McCardel Culligan?

At McCardel Culligan, we're more than a water company—we're a team dedicated to improving lives through better water and exceptional service.

When you join our team, you'll become part of a respected company that values integrity, teamwork, and professional growth. We invest in our employees, provide opportunities to develop new skills, and recognize the important role every team member plays in our success.

Whether you're an experienced technician or someone with strong mechanical skills looking to build a long‑term career, we'll provide the training, support, and opportunities you need to succeed.

If you're ready to put your skills to work with a company that values quality, customer service, and career growth, apply today and become part of the McCardel Culligan team!