Installation & Repair Technician - Telecommunications

Hill Country Telephone Cooperative; Ingram (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits for family

Life and disability insurance

Pension and 401k retirement plan

Paid holidays

Generous PTO

Tuition reimbursement

Low-cost internet services

Job summary

Hill Country Telephone Cooperative is seeking a Telecommunications Installation & Repair Technician in Texas Hill Country. This full-time role installs, maintains, and troubleshoots copper, fiber, LAN, WiFi, NID/ONT, and CPE equipment, including testing, provisioning, and service restoration.

CDL and pole climbing certifications are required or obtainable within six months. We offer competitive benefits and retirement plans.

Qualifications

• High School diploma or equivalent.
• 2 to 4 years of relevant experience in telephony or telecommunications network installation & repair.
• Knowledge of telecommunications industry test and locating equipment required.
• Basic knowledge of electricity, fiber optic theory, telephone, xDSL and Network installation & maintenance required.
• Class A Texas Commercial Driver's License required (or ability to acquire within six months from date of hire).
• Pole Climbing Certification required (or ability to acquire within six months from date)

Responsibilities

• Install and maintain customer premises equipment (CPE) local area networks (LAN) and WiFi networks, including DSL routers and premise Hubs.
• Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
• Perform skilled troubleshooting on both copper and fiber optic cable to the demarcation point and beyond, including CPE.
• Perform tests, provision, and replace access equipment, batteries, rectifiers, and other equipment to maintain service at concentrator locations.
• Operate an aerial lift-equipped (bucket) company vehicle.
• Climb poles where access is unavailable.

Skills

Telecom field knowledge

Troubleshooting

Education

High School diploma or equivalent

Job description

Hill Country Telephone Cooperative, Inc. (HCTC) is hiring a full-time Telecommunications Installation & Repair Technician. If you'd like to live in the beautiful Texas Hill Country and take your career to the next level with an established, community-minded telecommunications provider, please read on!

• This position earns a competitive salary commensurate with education and experience.
• We also offer extremely attractive health benefits for the entire family, including medical, vision, and dental.
• We also offer life and disability insurance, a pension and 401k retirement plan, paid holidays, generous paid time off (PTO), tuition reimbursement, and low-cost internet services.

About HCTC

Established as a cooperative in 1951 to furnish telephone service in the overlooked rural areas of the Hill Country, we now provide these beautiful smaller cities and rural areas with high-speed broadband and telecommunication services. We have a vision of connected, vibrant, and sustainable rural communities, contributing to a prosperous, equitable, and thriving society. Committed to our customers and communities, we are transparent, fair, and honest.

Our employees love that a career with us provides them with the ability to do challenging work while meeting the communications needs of their friends, neighbors, and business community. In addition to work they can feel good about, we offer our valued employees competitive pay, generous benefits, opportunities for career development, and a positive work culture.

What to expect as an HCTC Telecommunications Installation & Repair Technician

As an I&R Tech, you play a critical role in keeping customers connected to the world through high-speed broadband and phone services. The ability to perform skilled technical duties relating to the installation and maintenance of telecommunications outside plant facilities and services, as well as the ability to install, maintain, and service CPE, is essential. The proven ability to perform maintenance and provisioning activities regarding access network electronics, rectifiers, batteries, and OSP electronics cabinets is necessary.

Additional job functions are listed here:

• Install and maintain customer premises equipment (CPE) local area networks (LAN) and WiFi networks, including DSL routers and premise Hubs
• Install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
• Perform skilled troubleshooting on both copper and fiber optic cable to the demarcation point and beyond, including CPE
• Perform tests, provision, and replace access equipment, batteries, rectifiers, and other equipment to maintain service at concentrator locations
• Operate an aerial lift-equipped (bucket) company vehicle
• Climb poles where access is unavailable

Qualifications for an Outside Plant Technician:

• High School diploma or equivalent
• 2 to 4 years of relevant experience in telephony or telecommunications network installation & repair required
• Knowledge of telecommunications industry test and locating equipment required
• Basic knowledge of electricity, fiber optic theory, telephone, xDSL and Network installation & maintenance required
• Class A Texas Commercial Driver's License required (or ability to acquire within six months from date of hire)
• Pole Climbing Certification required (or ability to acquire within six months from date

Do you have experience and skill in telecommunications installation? Are you a multi-tasking individual who enjoys a fast paced, team environment? Are you courteous, tactful, and enjoy personal interaction? If so, you might just be perfect for this Outside Plant Technician position!

Work Schedule

This is a full-time position that typically works 40 hours per week with an on-call rotation providing after-hours and weekend support as needed.

HCTC is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

All employment offers are conditioned on passing a preemployment drug and alcohol screen and background check.