Field Service / Install & Repair Technician

Hilliary Communications; Lipan (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

HILLIARY COMMUNICATIONS LLC is seeking a Field Service / Install & Repair Technician to install, maintain, and repair telecommunications equipment at customer sites in Lipan, TX. You will follow company standards, diagnose faults, and restore service promptly.

The role requires a high school diploma (technical telecom certification preferred) and at least 2 years in field service. You must have a valid driver's license, work independently, and communicate clearly with customers while ensuring

Qualifications

• High school diploma or equivalent; technical telecom certification preferred.
• Minimum 2 years in field service, installation, or repair in telecom.
• Proficient with telecom systems (fiber, coax, wireless) and diagnostic tools.
• Strong customer-service skills and ability to work independently.

Responsibilities

• Install telecom equipment and systems at customer locations, following standards.
• Diagnose and repair faults, minimize downtime and restore service.
• Perform routine maintenance to prevent issues and ensure long-term reliability.
• Provide technical support and guidance to customers and resolve issues promptly.
• Maintain accurate records of installations, repairs, and maintenance activities.
• Collaborate with team members to improve service delivery and satisfaction.
• Stay updated on industry trends to enhance service quality.
• Adhere to safety regulations and company policies during field operations.

Skills

Telecom systems

Diagnostics tools

Customer service

Troubleshooting

Time management

Field autonomy

Driver's license

Education

High school diploma

Technical certification (telecommunications)

Tools

Testing equipment

Cable testers

Multimeter

Job description

Job Details

Job Location: Lipan, TX 76462

Job Purpose: The Field Service / Install & Repair Technician at HILLIARY COMMUNICATIONS LLC is responsible for providing high-quality telecommunications services to our clients. This role involves installing, maintaining, and repairing telecommunications equipment to ensure optimal performance and customer satisfaction.

Key Responsibilities

• Install telecommunications equipment and systems at customer locations, ensuring compliance with company standards and specifications.
• Diagnose and repair faults in telecommunications systems, minimizing downtime and ensuring efficient service restoration.
• Conduct routine maintenance and inspections of telecommunications equipment to prevent potential issues and ensure long-term reliability.
• Provide technical support and guidance to customers, addressing inquiries and resolving issues promptly and professionally.
• Maintain accurate records of installations, repairs, and maintenance activities, ensuring all documentation is up-to-date and accessible.
• Collaborate with team members and other departments to improve service delivery and customer satisfaction.
• Stay updated on industry trends and advancements in telecommunications technology to enhance service quality and efficiency.
• Adhere to all safety regulations and company policies while performing field operations.

Required Education

• High school diploma or equivalent; technical certification in telecommunications or a related field is preferred.

Required Experience

• Minimum of 2 years of experience in field service, installation, or repair within the telecommunications industry.
• Proven track record of working with telecommunications equipment and systems, including installation, maintenance, and troubleshooting.

Required Skills and Abilities

• Strong understanding of telecommunications systems, including fiber optics, coaxial cables, and wireless technology.
• Proficient in using diagnostic tools and equipment for troubleshooting and repair.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Strong customer service skills with the ability to communicate effectively with clients and team members.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Physical ability to lift and carry equipment, climb ladders, and work in various weather conditions.
• Valid driver's license and clean driving record.