Installation/Repair Technician I

Bluepeak; Cheyenne (WY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Employee discounts

Job summary

Bluepeak is seeking an Installation and Repair Technician in Cheyenne, WY to install, repair and upgrade fiber-rich telecom systems at customer sites. You will diagnose issues, perform tests, and ensure wiring is neat and professional while managing on‑truck inventory. A high school diploma is required with 1–2 years of telecom experience preferred.

The role is on-site, full-time, with safety‑sensitive responsibilities and a path toward professional development within a growing company.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of telecommunications field experience preferred.
• Proficient with word processing, spreadsheets, Internet, email, and databases.
• Must pass background check and drug test after offer.

Responsibilities

• Install, repair, upgrade, and maintain telecom systems and equipment at customer sites.
• Assess customer needs and install suitable telecom solutions.
• Run routine tests to ensure all components function optimally.
• Diagnose and fix faults in telecommunications systems.
• Ensure wiring is clean and professional; manage truck inventory.
• Respond to customer complaints promptly and professionally.

Skills

Customer service

Manual dexterity

Troubleshooting

Teamwork

Detail oriented

Education

High school diploma or equivalent

Tools

Drills

Hammers

Wrenches

Screwdrivers

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Cheyenne, WY (Wyoming South Region) Cheyenne, WY 82009, USA

• On-site
• Customer Field Service
• Full-Time

Description

“We Push the Boundaries of Possibilities for our Communities. ”

Overview of the Position Responsibilities:

Our Installation and Repair Technician will be responsible for repairing, installing, modifying, and upgrading companies' telecommunication systems and related equipment. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.

What You Will Do:

• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Checking all wiring work done to ensure that it looks professional.
• Maintaining appropriate inventory levels on truck to ensure the ability to meet customers’ needs.
• Investigating and resolving customers' complaints in a timely manner.
• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Checking all wiring work done to ensure that it looks professional.
• Maintaining appropriate inventory levels on truck to ensure the ability to meet customers’ needs.
• Investigating and resolving customers' complaints in a timely manner.

What You Will Need:

• Position requires a high school diploma or equivalent.
• One to two years of experience in the telecommunications field preferred.
• Word processing, spreadsheets, Internet software, E-mail, Database software
• Upon job offer, must be able to complete a background check and a drug test prior to employment
• Ability to work while standing most of the time
• Ability to walk or work over all types of terrain, in all types of weather
• Ability to carry tools and equipment including, ladders, tool belts
• Ability to work in tight spaces while bending, twisting and reaching
• Ability to carry, climb and operate extension ladder (approx. 28’ & 75lbs)
• Ability to differentiate between different sizes and colors of wires
• Ability to perform work in elevated places (i.e., roofs and utility poles)
• Ability to use drills, hammers, wrenches, screwdrivers and other hand tools
• Ability to work with small components
• Ability to use close vision, peripheral vision and adjust focus
• Ability to work in poorly vented areas such as attics, in extreme temperatures
• Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp
• Ability to lift up to 90 pounds
• Physically able to work computer equipment and test equipment
• Ability to work in environments that may have dust, dirt, noise, insects and cleaning solutions
• Ability to work safely near power lines and electrical equipment
• Ability to drive Company vehicles in a safe manner
• Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position

Why Work at Bluepeak

• Competitive Compensation + Annual Bonus Eligibility
• Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
• Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
• Professional Development With an Emphasis on Internal Promotion
• Employee Discounts on Bluepeak Services, Including Internet
• Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*This is a safety sensitive role and as such all candidates must pass a drug test, inclusive of marijuana, regardless of medical marijuana license status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.