Installation Process Leader - Elite Window & Door Projects

Renewal by Andersen of Florida; Tallahassee (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vehicle allowance

Growth opportunities

Job summary

Renewal by Andersen of Florida is seeking an Installation Process Manager: Measure Technician to oversee subcontractor crews and manage window and door installations from start to finish.

In this role you will perform precise measurements, ensure safe, accurate installations, and drive homeowner satisfaction through exceptional service, while coordinating with homeowners and field teams.

Schedule is Monday to Friday, full time, with opportunities for growth and a comprehensive benefits package.

Qualifications

• At least 1 year of window/door installation experience.
• At least 1 year of conducting technical measures for installation.
• At least 1 year of customer service and conflict resolution skills.
• At least 2 years of construction/home improvement industry experience.
• Prior managerial/leadership experience preferred.
• Knowledge of applicable building codes and construction techniques.
• Basic computer skills and Microsoft Office proficiency.
• Basic financial knowledge (i.e., P&L statements).

Responsibilities

• Perform precise measurements and determine the correct installation method for our replacement windows and doors.
• Work directly with homeowners to resolve installation-related concerns, while overseeing all personnel involved in the installation process.
• Ensure all regulatory and compliance requirements related to installation are met, and lead all safety initiatives to ensure safe, compliant installation practices.
• Drive homeowner satisfaction by coaching teams on technical skills and customer service; conduct regular site visits to audit quality and process adherence.
• Supervise installation associates, including performance planning, communication, and issue resolution.
• Manage independent contractors, including selection, contracting, and training, to maintain adequate installation capacity.
• Ensure installation timelines are met by maintaining a skilled workforce and leading recruiting efforts to match demand.
• Achieve margin and revenue goals by optimizing workforce capacity and using outsourced labor when appropriate.

Skills

Window/Door Installation

Technical Measurements

Customer Service

Construction/Home Improvement

Leadership/Management

Tools

Microsoft Office

Job description

Renewal by Andersen of Florida is seeking an Installation Process Manager: Measure Technician to oversee subcontractor crews and manage window and door installations from start to finish.

In this role you will perform precise measurements, ensure safe, accurate installations, and drive homeowner satisfaction through exceptional service, while coordinating with homeowners and field teams.

Schedule is Monday to Friday, full time, with opportunities for growth and a comprehensive benefits package.