Installation Admin Specialist

T. F. O'Brien & Co.; New York (NY); On-site; Full time

Job summary

Join a family-owned HVAC company as an Installation Admin Specialist in New Hyde Park, NY. You'll be essential in coordinating installations and ensuring customer satisfaction, while enjoying competitive compensation and benefits, including a sign-on bonus up to $5,000. Experience a supportive environment that values personal growth and promotes from within.

Benefits

Health/Dental and Vision Insurance

Paid vacation and holidays

Opportunities for Overtime

Paid in-house and outside training

Competitive compensation with bonuses

Qualifications

• 2-3 years experience preferred but not required.
• Ability to adapt and manage multiple tasks.
• Strong organizational skills and high attention to detail.

Responsibilities

• Coordinate HVAC installations between T.F. O'Brien and homeowners.
• Manage timelines, permits, scheduling, and customer communication.
• Follow up with customers and provide status updates.

Skills

Organizational skills

Communication

Attention to detail

Job description

Installation Admin Specialist
With Benefits/Incentives

Apply Now!
We’re currently offering sign-on bonuses. If it’s time to energize your HVAC career, let’s talk. Click below and get started today.

We are an Equal Opportunity Employer and all inquiries are kept confidential.

New Hyde Park, NY
Full Time - Onsite
Monday – Friday
8:00 am to 5:00 pm
$25.00 - $30.00 per hour + Overtime + Bonuses

Are you the right fit for us?
Are you driven?
Are you organized?
Are you goal oriented and set your own goals?
Does multi-tasking excite you?
Can you effectively communicate up and down?
Do you hold yourself accountable for the successes and failures of your department?
Are you a doer that knows the goal and excels in achieving it?
Are you a team player?
Are you looking for a career and not just a job?
Are you looking for the right opportunity that will allow you to use the above characteristics to excel with us?

If you answered “YES” to ALL of the above, then you may be the right fit for us!

You have probably seen our trucks or TV commercials. T.F. O’Brien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers' heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. O’Brien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve.

These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. O’Brien Difference.

Why Choose T.F. O’Brien? and What We offer?

Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability.

Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations.

Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success.

Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance.

Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island.

We’re currently on the lookout for a full-time, dependable Installation Admin Specialist to join our team of top-notch HVAC professionals. As an Installation Admin Specialist, you’ll be the main point of contact between our office and homeowners during the installation process. You’ll manage timelines, permits, scheduling, and communication, making sure every job flows smoothly and every customer feels confident and cared for.

Click here for job description

What Will I Do?

• Coordinate HVAC installations between T.F. O'Brien and the homeowner
• Set proper expectations with customers before installation begins
• Enter quotes and set up jobs in Service Titan (our CRM system)
• Submit applications for permits and rebates ensure all open permits get closed
• Ensure accounts receivables are kept at a minimum
• Schedule installation dates and keep all departments aligned
• Follow up with customers, answer questions, and provide status updates
• Collect deposits and coordinate processing with the Installation Manager
• Support the Installation Manager's day-to-day needs

Key Points and Responsibilities:

• Exceed customer’s expectations for quality and value.
• Communicate with the installation Manager regularly and routinely to resolve questions, concerns, or issues.
• Implement all company better practices that apply within the department promptly.
• Participate in company outings and functions to develop a successful team.

Do I have What it Takes?

• 2-3 years experience preferred but not required
• Ability to adapt and manage multiple responsibilities tasks
• High attention to detail
• Strong organizational skills
• Ability to analyze large sets of data and make informed decisions

Please email us at [e-mail] with a copy of your resume if you are serious about this opportunity!

We are an equal-opportunity employer and referral source. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

• Competitive compensation
• Opportunities for Overtime
• Contribution to your retirement plan
• Health/Dental and Vision Insurance
• Get recognized for your accomplishments through internal advancement opportunities.
• Maintain a work-life balance with our Paid vacation and Paid holidays
• Paid In-house/Outside Training
• Free Lunches and Group Outings

Training

• Fully equipped training center
• Paid training for techs just starting out on their career
• Paid continued learning for experienced pros

At T.F. O’Brien, we want to see you make the most of your career. We’ll help you succeed and grow, whether you’re just getting started or if you come to us with years of experience.

Your Path to Success

Maximum effort. Commitment to excellence. Attention to detail. Courtesy. Honesty and transparency. Integrity.

Those are just some of the values we live by at T.F. O’Brien. It’s the reason why 14,000 people on Long Island trust us with their home comfort, and it’s your path to success with us.

"The Pay is Beyond Exceptional"

One of the best things about working at T.F. O’Brien is the management. They all came from ‘in-house.’ They worked in the field, so they understand what we go through on a daily workday. And the pay is beyond exceptional. I’m really glad that I came to work for T.F. O’Brien because I can see myself here in the future, and I would definitely recommend it to anyone who wants to make a good career in the HVAC field.

- Charlie Haverty | T.F. O'Brien HVAC Technician

Apply Now!

We’re currently offering sign-on bonuses of up to $5,000 depending on experience. If it’s time to energize your HVAC career, let’s talk. Use our form to get started today.

We are an Equal Opportunity Employer and all inquiries are kept confidential.

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