Install & Train Technician — Local Travel & Growth

Sorenson Communications, LLC; Tulsa (OK); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Travel Opportunities

Growth Opportunities

Benefits Package

Job summary

Sorenson Communications, LLC is seeking an installer/trainer to help customers set up CaptionCall phones in their homes and train them to use the devices for reliable communication.

The role offers local work with occasional travel, a full-time schedule, mileage and device reimbursements, and opportunities for growth within a leading provider of language services for the Deaf and hard-of-hearing.

Qualifications

• Strong customer service orientation.
• Ability to install and troubleshoot CaptionCall phones in homes.
• Willingness to train customers and promote the service.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service and assist with lead generation as needed.
• Support ongoing CaptionCall activities and suggest business expansion ideas.
• Meet or exceed installation/trainer goals and complete service calls.
• Maintain accurate customer records.

Skills

Customer service

Installation

Training

Tools

CaptionCall phones

Job description

Sorenson Communications, LLC is seeking an installer/trainer to help customers set up CaptionCall phones in their homes and train them to use the devices for reliable communication.

The role offers local work with occasional travel, a full-time schedule, mileage and device reimbursements, and opportunities for growth within a leading provider of language services for the Deaf and hard-of-hearing.