Install Technician, Infrastructure Delivery

Amazon Web Services (AWS); Herndon (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading cloud computing services provider is seeking an Install Technician for their Infrastructure Delivery team in Herndon, Virginia. The technician will be responsible for moving enterprise equipment, installing cabling, and ensuring adherence to safety standards. Ideal candidates should have significant experience in computer hardware troubleshooting and networking, with a high school diploma or equivalent. This position offers opportunities for mentorship and career growth in a diverse, inclusive workplace.

Qualifications

• Minimum of 2 years of computer hardware troubleshooting experience.
• At least 1 year of experience in computer networking.

Responsibilities

• Move and implement large enterprise equipment.
• Install fiber and copper cabling between equipment.
• Ensure compliance with safety and security standards.
• Follow installation procedures and address break-fix activities.
• Use material handling tools and equipment safely.

Skills

Computer hardware troubleshooting

Computer networking

Education

High school diploma or equivalent

Job description

Install Technician, Infrastructure Delivery

Amazon Web Services (AWS) Infrastructure Services designs, plans, delivers, and operates all AWS global infrastructure. We support data centers and all equipment that ensures customer access to cloud innovation. We face supply chain complexity and need talented people to help.

Key Responsibilities

• Move and implement large enterprise equipment.
• Install fiber and copper cabling and patch cabling between equipment.
• Ensure proper safety and security standards during cabling and rack installation.
• Follow established hardware installation procedures and break‑fix activities.
• Safely use material handling tools and equipment.

Physical Requirements

• Regularly lift up to 40 lbs; participate in group lifts for 41+ lbs.
• Work in a 24/7 environment and participate in primary responder rotation and provide after‑hours support as needed.
• Work in cramped, elevated, or noisy environments.
• Bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely and without limitation.

Qualifications

Basic

• 2+ years computer hardware troubleshooting and repair experience.
• 1+ years computer networking experience.
• High school diploma or equivalent.

Preferred

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

About The Team

We are diverse, inclusive, and open to bold ideas. Working here includes flexibility, mentorship, and career growth.

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.