Install Technician II (On-site)

Convergint Federal; Columbia (MD); On-site; USD 53,726 - 60,614; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Life insurance & Disability Plan

Job summary

Convergint Federal is seeking a dedicated Install Technician II in Columbia, MD, to ensure high-quality installation of security systems. The ideal candidate will have over 5 years of experience, a strong knowledge of security systems like access control and video surveillance, and Lenel OnGuard Certification. Responsibilities include installing and troubleshooting systems, providing client support, and maintaining project documentation. The role offers an hourly pay of $39 to $44, with comprehensive benefits including medical, paid time off, and 401K matching.

Qualifications

• 5+ years proven experience in the installation and maintenance of security systems.
• Ability to program Lenel and Milestone systems preferred.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Install, configure, and maintain security systems.
• Run and terminate low-voltage cabling.
• Provide training and technical support to clients.

Skills

Installation of security systems

Low-voltage cabling

Troubleshooting

Communication skills

Customer service

Project coordination

Education

High school diploma or equivalent

Technical or vocational training

Tools

Lenel OnGuard Certification

Security system components

Job description

Company Description

Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government. Convergint Federal (CF) is a systems integration company focused on physical security with locations in Maryland, Virginia, Alabama, and North Carolina. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems. We support the entire life cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance.

Job Description

The role of an Install Technician II plays a pivotal role in the successful installation and implementation of security systems, ensuring that our clients' needs are met with the highest level of quality and professionalism.

Value And Beliefs Of This Role

The person in this role must provide world‑class service to customers, colleagues, and communities. It requires a person of integrity, self‑accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Install Technician II. This job requires a person who remains professional, organized, detail‑ and task‑oriented, as well as precise, thorough, and collaborative.

Responsibilities

• Install, configure, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies.
• Proficiently run and terminate low‑voltage cabling, ensuring that all installations adhere to industry standards and best practices.
• Integrate and troubleshoot various security system components to ensure they function as a cohesive unit, offering clients a comprehensive security solution.
• Configure and program security equipment, such as cameras, access control panels, and alarms, according to project specifications and customer requirements.
• Perform system tests and inspections to ensure the installed systems operate efficiently and meet quality standards.
• Maintain accurate and detailed records of all installation activities, including wiring diagrams, configuration settings, and project documentation.
• Provide training and technical support to clients on system operation and functionality, addressing any concerns and ensuring customer satisfaction.
• Adhere to all safety regulations, company policies, and industry standards during installation projects to ensure a safe working environment.
• Diagnose and resolve technical issues with security systems, ensuring minimal disruption to clients' operations.
• Work closely with project managers, engineers, and other team members to coordinate and execute installation projects within specified timelines and budgets.
• Other duties assigned within reason of current role previously specified.

Qualifications

• High school diploma or equivalent; technical or vocational training in electronics or related field is preferred.
• Lenel OnGuard Certification is required.
• 5+ years proven experience in the installation and maintenance of security systems, including access control, video surveillance, and intrusion detection.
• Ability to program Lenel and Milestone systems is preferred.
• Knowledge of low‑voltage cabling, wiring, and termination techniques.
• Familiarity with security equipment and software, including various hardware brands and manufacturers.
• Strong problem‑solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently or as part of a team.
• Valid driver's license and the ability to travel to various job sites as needed.
• Security Clearances: This position requires a Secret security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance.

Requirements

• United States Citizenship
• Active Driver’s License
• Lenel OnGuard Certification is required.
• Travel within the DMV area with occasional overnight travel.

Hourly Range

$39/hour to $44/hour

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.