Install & Service Technician – Lancaster, PA

Pwiworks; Lancaster (Lancaster County); On-site; USD 34,440 - 50,971; Full time

Benefits offered by this job

Paid time off

401(k) retirement plan with up to 4% company match

Employer-sponsored health insurance

Paid birthdays off

PWI vehicle for work-related travel

Job summary

Pwiworks is hiring an Install & Service Technician in Lancaster, PA. You will install, service, and maintain equipment while ensuring safety and efficiency. Responsibilities include troubleshooting mechanical and electrical issues and maintaining customer communication. Candidates should have a strong work ethic and a high school diploma. The role offers full-time hourly status with overtime, a 401(k) plan, health insurance, and a positive work environment.

Qualifications

• Experience in construction, installation, or industrial maintenance preferred.
• Experience with mechanical and/or electrical troubleshooting preferred.
• Experience in steel fabrication or welding preferred.

Responsibilities

• Perform installation, service, and maintenance of equipment at customer sites.
• Diagnose and repair mechanical and electrical issues.
• Document work completed and communicate with customers.

Skills

Dependable and punctual

Strong work ethic with attention to detail

Willing to learn and take direction

Team-oriented with a positive attitude

Safety-minded

Education

High school diploma or equivalent

Tools

Hand tools

Construction equipment

Tablets and basic computer software

Job description

Install & Service Technician – Lancaster, PA

As an Install & Service Technician at PWI, you will install, service, and maintain equipment at customer sites while supporting safe and efficient project execution. Your role includes performing installations, troubleshooting mechanical and electrical issues, and ensuring all work is completed to PWI standards. By working hands‑on in the field, communicating with customers, and maintaining equipment and documentation, you help deliver reliable solutions and a strong customer experience from installation through ongoing service.

This position reports to the branch manager in Lancaster, Pennsylvania.

Responsibilities

• Perform installation, service, and maintenance of equipment at customer sites.
• Read drawings, rig and install components, and complete welding or fabrication as needed.
• Diagnose and repair mechanical and electrical issues.
• Document work completed and communicate with customers.
• Maintain tools, equipment, and vehicle readiness.
• Follow all safety procedures and maintain clean job sites.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Character

• Dependable and punctual
• Strong work ethic with attention to detail
• Willing to learn and take direction
• Team‑oriented with a positive attitude
• Safety‑minded

Education or Experience

• Experience in construction, installation, or industrial maintenance preferred.
• Experience with mechanical and/or electrical troubleshooting preferred.
• Experience in steel fabrication or welding preferred.
• High school diploma or equivalent required.

Certificates, Licenses, Registrations

• Valid driver’s license with a clean driving record.
• CDL preferred.
• Able to obtain hoist inspector certification.
• Able to pass background check and MVR requirements.

Other Skills & Abilities

• Ability to read blueprints and interpret measurements.
• Ability to use hand tools and operate construction equipment.
• Basic welding (MIG) experience is a plus.
• Ability to use tablets and basic computer software for documentation.

Physical Abilities

• Ability to perform physical labor, including lifting up to 50 lbs regularly.
• Comfortable working at heights and in various environments.
• Ability to stand, walk, climb, stoop, kneel, and reach throughout the day.
• Ability to work in varying weather conditions.

Cognitive and Communication Abilities

• Ability to follow written and verbal instructions.
• Ability to perform basic math and measurements.
• Ability to communicate clearly with customers and team members.

Location

• Willing to work on‑site in a developed branch location within the Lancaster, Pennsylvania region.
• Willing to attend up to one month of initial training at PWI in Nappanee, Indiana (expenses covered and a minimum of one week of additional training annually).
• Willing to drive or fly as needed for onsite visits within the provided regions and as assigned.

Job Details and Benefits

• Positive work environment where culture and core values are the highest priority.
• Full‑time hourly status with overtime expected. Hourly bonus program included. Travel bonuses and per diem may apply.
• Paid time off, with up to 3 weeks paid vacation with tenure.
• 401(k) retirement plan with up to 4% company match.
• Employer‑sponsored individual health insurance, with options for dental and vision.
• Wellness reimbursement.
• Paid birthdays off and a 7‑year all‑inclusive vacation package.
• PWI vehicle will be provided for work‑related travel.
• Computer and necessary tools provided to complete work as assigned.
• Training provided on‑site at PWI HQ in Nappanee, Indiana, with additional online training resources.

Hours

6:30 AM – 4:30 PM Monday through Friday – may vary with customer needs.

Contact

Austin Beachy | Human Resources Director

Questions? Please contact (details provided in application).

Salary: $25‑37 per hour + overtime and hourly bonus program. Travel bonuses and per diem may apply.