Install Manager

Closets By Design Rochester; Town of Victor (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Closets by Design Rochester is seeking a capable installation department lead to oversee projects from start to finish. You will manage installers, coordinate schedules, and ensure top-tier service for clients during every step of the process.

The role emphasizes strong customer service, people management, and hands-on installation experience within home improvement or cabinetry contexts. On-site position with opportunities for advancement and comprehensive benefits.

Qualifications

• Experience in product installation or home improvement installations.
• Superior customer service skills from prior work experience.
• Strong ability to manage and develop people.

Responsibilities

• Manage all aspects of the installation department from start to finish.
• Lead Installers and Installer assistants (helpers) and schedule each project.
• Interact with customers, designers, and the production department.

Skills

Customer service

People management

Project coordination

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Company parties


• Competitive salary


• Employee discounts


• Free food & snacks


• Free uniforms


• Opportunity for advancement


• Paid time off


• Training & development

Benefits

• Listed pay of $65k to $85k includes base pay + bonuses.


• Direct career track with a salary increase.


• Paid training and ongoing professional development.


• Paid holidays and paid time off (including your birthday).


• Retirement benefits.


• Tools, equipment, and phones are provided.


• Enjoy breakfast with the team? We have weekly check-ins.


• Quarterly company barbecues! (Family welcome)


• Open door policy with the owner.

Responsibilities

Manage all aspects of the installation department, including each service project from start to finish.

• Manage and lead Installers and Installer assistants (helpers).


• Manage and schedule each installation and service project from start to finish.


• Interact with customers, designers, and the production department.

Requirements

• Experience in product installation (e.g., home improvement/building maintenance, appliance repair/installation, kitchen/bathroom installation, and other closet/cabinet experience).


• Superior customer service skills from prior work experience.


• Skillful management ability to manage and develop people.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.


• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others


• Be a Problem Solver


• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.