Install Manager

DH Pace; Raleigh (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-paid life insurance

401(k) with employer match

HSA and FSA options

Voluntary benefits including life and

Employee discounts

Competitive compensation with reviews

Job summary

DH Pace is seeking an Install Manager for our Raleigh, NC office. You will oversee day-to-day operations of the commercial install department, plan schedules, manage labor costs, and ensure projects are completed on time and within budget.

The ideal candidate has a Bachelor's degree and prior management experience, with strong customer communication skills and the ability to supervise a field team. Will participate in hiring, training, and developing staff as needed.

Qualifications

• Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience.
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations.
• Review customer survey data and respond to customer concerns.
• Possess an ability for technical applications and mechanical systems.
• Must possess a valid driver's license and a good driving record.

Responsibilities

• Manage day-to-day operations of the commercial install department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure proper execution.
• Review workload and manpower to meet customer commitments cost-effectively.
• Ensure projects are completed timely, below budget and to customer satisfaction.
• Review monthly financial/operational reports and develop action plans to improve performance.
• Improve field team performance through regular reviews.
• Assist with hiring, training and developing new employees.
• Handle other responsibilities as assigned.

Skills

Scheduling

Dispatching

Project management

Labor cost management

Customer communication

Education

Bachelor's degree or equivalent

Management experience

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Carolina Industrial Systems, a DH Pace Company, Inc . aspires to hire an Install Manager in at our Raleigh, NC office. We sell, service and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.

What You'll Do

• Manage day-to-day operations of the commercial install department
• Plan,manage,and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost-effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Otherresponsibilitiesas assigned

What You Bring

• Bachelor's degree and previous management experiencepreferred,or an equivalent combination of education and experience
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Possess an ability for technical applications and mechanical systems
• Must possess avaliddriver’slicense and a good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.