Install Manager

Reynolds Electric Inc.; Eugene (OR); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Dependent Coverage

PTO

401(k) Match

Company Vehicle

Leadership Training

Career Growth

Job summary

Reynolds Electric, Plumbing, Heating and Air in Eugene, Oregon seeks an Install Manager to own and grow the installation department. You will lead HVAC, electrical, and underground installations, partnering with Sales and Dispatch to ensure quality, safety, and profitability from sale through completion.

You will develop people, optimize processes, and drive department results, with a focus on measurable performance, coaching, and continuous improvement to support Reynolds’ growth and customer

Qualifications

• Strong leadership experience in residential HVAC installation or home services.
• Deep technical knowledge of residential HVAC installation and related systems.
• Experience coaching and developing field technicians and holding teams accountable.

Responsibilities

• Lead, coach, and develop installation teams and department leaders.
• Oversee HVAC, electrical, and underground installation operations.
• Ensure revenue, profitability, efficiency, quality and customer experience targets are met for the department.
• Monitor KPIs and use data to identify improvement opportunities.
• Coordinate with Sales, Dispatch, and Install Coordinator to ensure job readiness and scheduling.

Skills

Leadership Experience

Residential HVAC knowledge

Team coaching

KPIs & Performance

Job Costing

Profitability

Organizational Skills

Communication

Problem-Solving

Decision Making

Job description

Install Manager# Install ManagerEugene, OR 97408## Description******Install Manager – Lead and Grow Our Installation Department****Location:** Eugene, Oregon **Pay:** $90,000–$115,000 annually, based on experience **Schedule:** Monday–Friday**Lead Something That Matters**Reynolds Electric, Plumbing, Heating and Air is looking for an Install Manager to take ownership of a critical part of our operation and help shape the future of our installation department.This is more than a scheduling or field supervisor role. You will be responsible for the overall performance of our installation operation, leading people, improving processes, managing performance, and making sure our customers receive a quality experience from the initial sale through project completion.You'll lead our HVAC, electrical, and underground installation operations while working closely with Sales, Dispatch, Service, and other leaders across the company. You will have the opportunity to build stronger systems, develop your team, improve accountability, and help Reynolds grow its installation business.If you're an experienced home-services leader who understands HVAC installation, knows how to develop people, and enjoys turning challenges into better processes, we want to hear from you.**What's In It For You**We believe great leaders deserve great support. You'll receive:* $90,000–$115,000 annual salary based on experience* 100% employer-paid medical, dental, and vision insurance for employees* Optional dependent coverage with up to 60% employer contribution* 120 hours of front-loaded PTO plus 7–9 paid holidays* 401(k) with company match* Company vehicle* Ongoing leadership and technical training* Opportunities to grow your career as Reynolds continues to grow* The opportunity to make a meaningful impact on a critical part of the business**What You'll Own**As Install Manager, you'll be accountable for the performance and development of our installation department.You'll oversee installation operations from the time a job is sold through completion, ensuring our teams have what they need to succeed and that work is completed safely, efficiently, profitably, and to Reynolds standards.Your responsibilities will include:* Lead, coach, and develop installation teams and department leaders* Oversee HVAC, electrical, and underground installation operations* Hold the installation department accountable for revenue, profitability, efficiency, quality, and customer experience* Monitor key performance indicators and use data to identify opportunities for improvement* Review sold jobs to ensure scope, materials, labor, and job expectations are aligned before installation* Partner with Sales to address scope, job readiness, and customer expectations* Work closely with Dispatch and the Install Coordinator to resolve scheduling issues and keep production moving* Monitor labor hours, job costing, material costs, and overall job profitability* Maintain high standards for installation quality, safety, and code compliance* Identify and address installation issues, callbacks, warranty concerns, and customer escalations* Conduct field visits and quality inspections when needed* Coach team members through performance challenges and recognize strong performance* Support hiring, onboarding, training, and development of installation team members* Build clear expectations and accountability across the installation department* Improve processes, communication, systems, and workflows as the department grows* Work with company leadership to identify opportunities to improve installation capacity and performance* Help develop future leaders within the installation department**What Success Looks Like**You'll know you're succeeding when:* The installation department consistently meets revenue and profitability goals* Jobs are completed efficiently and within expected labor hours* Installation quality is consistent and callbacks are minimized* Customers receive a smooth, professional experience* Sales, Dispatch and Install stay aligned so jobs are properly prepared, scheduled, communicated, and completed.* Team members are being coached, developed, and given opportunities to grow* Problems are identified and addressed before they become larger issues* Processes become more organized and scalable as the department grows* The installation department is positioned for continued growth**This Is an Opportunity to Build**Reynolds has been serving our community for more than 65 years. We're an established, family-owned company with a strong reputation, but we're not standing still.We're investing in our people, our systems, and the future of our business.The Install Manager will play an important role in that growth. You'll have the opportunity to strengthen an installation operation, develop people, improve the way teams work together, and help build systems that can support Reynolds for years to come.If you're looking for a leadership role where you can make a real impact—not simply maintain the status quo—we'd like to meet you.**Life in Eugene, Oregon**Located in the beautiful Willamette Valley, Eugene offers a great balance of work, family, and outdoor adventure. Spend your days off fishing, camping, hiking, hunting, or exploring the McKenzie River and nearby Cascade Mountains. The Oregon Coast, with its beaches, dunes, and small coastal towns, is about an hour away.Closer to home, enjoy Oregon Ducks sports, Eugene Emeralds baseball, world-class track and field, local concerts, farmers' markets, and family-friendly community events.Prefer a little more space or a quieter pace of life? The surrounding area offers smaller towns, rural communities, farmland, and country living, with places like Creswell, Cottage Grove, Junction City, and Pleasant Hill all within reach.**About Reynolds**Reynolds Electric, Plumbing, Heating and Air has been serving Lane County for more than 65 years. We're built on four core values:**Built on Character. Committed to Integrity. Driven by Growth. Winning Together.**We believe great service starts with great people. We invest in our team, hold ourselves accountable, and continually look for ways to improve how we serve our customers and each other.If you're ready to lead, build, and grow an installation operation with a company that values integrity, accountability, and continuous improvement, we invite you to apply.## Qualifications**What We're Looking For**We're looking for a leader who understands both people and production.You should bring:* Strong leadership experience in residential HVAC installation or home services* Strong technical knowledge of residential HVAC installation* Experience leading, coaching, and developing field technicians* A track record of holding people accountable while building strong working relationships* Experience managing department performance and KPIs* Strong understanding of job costing, labor efficiency, gross margin, and profitability* Excellent organizational and time-management skills* Strong communication and problem-solving skills* The ability to remain calm, professional, and solution-focused under pressure* The confidence to make decisions and have difficult conversations when necessary* A process-improvement mindset and willingness to challenge the status quo* Strong computer skills and the ability to learn operational software and systems* The ability to work effectively with Sales, Dispatch, Service, and company leadership* A commitment to quality, accountability, teamwork, and continuous improvementYou don't need to have managed every trade we offer. We are looking for someone with strong residential HVAC knowledge and leadership experience who can understand and effectively lead a broader installation operation.